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Review of Monster's Mochas

Monster's Mochas: A Local Espresso Bar with a Loyal Following

Monster's Mochas is a popular espresso bar located in Montesano, Washington. The business is known for its friendly staff, great coffee, and convenient location just off the freeway. The espresso bar is open seven days a week, from 5:00 am to 6:00 pm, making it a great stop for early risers and commuters.

Customers rave about the coffee at Monster's Mochas, with many praising the quality and taste of the drinks. The baristas are knowledgeable and friendly, and they take pride in making each drink to order. The menu is not posted, but the staff is happy to guide customers to beverages that will suit their tastes.

Monster's Mochas is also known for its pup-cups, which are small cups of whipped cream that customers can give to their furry friends. This attention to detail and customer service has earned the business a loyal following.

While most customers have positive experiences at Monster's Mochas, there have been a few negative reviews. Some customers have complained about the price of the drinks or the size of the portions. Others have had issues with the accuracy of their orders. However, these complaints are the exception rather than the rule, and most customers are happy with their experience at the espresso bar.

Overall, Monster's Mochas is a great local business that serves up delicious coffee and provides excellent customer service. Whether you're a regular customer or a first-time visitor, you're sure to enjoy your experience at this popular espresso bar.

Amenities

  • Takeout

Monster's Mochas Reviews - 27

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Erica Hammell

Love the drinks and always greeted with a smile. Never disappointed and our pups love their pup-cups.

Sea Otter

Friendly fast service and a good (but not great) mocha. It could have used a bit more coffee edge but then it was a 12 Oz. single shot so maybe it's my fault. The staff were working hard on a hot day.

Lora Dockery

Ordered 2 frape's one half sweet with extra shot and one regular. She blended them both in the same blender and they were exactly the same drink. I told her about it because they both tasted the exact same. She argued with me saying she doesn't know what to tell me, only one is half sweet.🤣 I know what to tell you.... customer service 1st of all, and second I won't waist my money here again because even when your drinks are wrong...they don't know what to tell ya!

D Swanson

Finally made it in because they always have a line when I pass. Now I see why! Excellent beverages! Both baristas were both very friendly and knowledgeable too. They don't really have a menu posted but were able to guide us to beverages that were good fits for us. And again the drinks were so yummy! I will definitely be back :)

They are also wearing masks during the pandemic. I appreciate them caring about their and their customers' safety!

Paul W

I had the mocha, my wife had a vanilla latte. Both had just the right amount of sweetness, but with the bitter coffee still shining through. The barista was very nice!

Kayla Feith

I wish I could give them zero stars. I’ve never been treated so poorly by a barista in my life.
I ordered two coffees and they charged me for THREE because I asked for a little cup of whip cream for my daughter. When I questioned her about the extra charge she told me to “get over it and that I was holding up her line.” Never will return. I’ve been in the customer service business for over 20 years and would never talk to a customer like that no matter how many questions they had. Extremely unprofessional.

Kelly Doeppel

Woukd do no stars if possible..
Was looking for a good pick me up energy drink. This place was not it. Asked for a redbull with flavor and no ice. Typically places give you extra redbull (which I was willing to pay for) but no, they gave me a large cup with a shot size of redbull and flavor which tasted disgusting. Then proceeded to lie about the price. They told me a certain amount but charged my card more.
Better off going to the gas station.

Hilde Espinoza

Excellent service, very good coffee, got hot white mocha grandson cold maked with lcecream 😋

Rob “Elysian” H

Pretty girls are making and serving your order. And the best coffee around. Me and my friends regretted that ordered small sizes. Next time we know what we are going to get.

Russell Taylor

Great tasting coffee, very friendly staff and easily accessible from the freeway.

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