Redrail

Just went today and had a good muffin and good service but 2 different ppl did not really pay attention I said my order then say okay they got it got ot wrong then fix it but I said no wip cream 2 times and they still put it.

Red Rail has the best coffee in the Tri-Cities! I moved from Portland and have been trying to find a decent coffee place. Both Dutch Bros and Roasters (Black Rock) taste very watered down. I only get an Americano, so the taste of the coffee is really important to me. Hands down best coffee around and better than my favorite Portland coffee shop.

My cinnamon roll late was delicious! My husband's Gingerbread cookie latte was not so good. Not sure if it wasn't made right or if it was because it was on special. The baristas are always super friendly! I recommend this espresso stand, because out of 5 drinks this was the first one that was off.

Best coffee in town!! Always friendly service and can also make almost all drinks with or without sugar!!!

Loved it! Cute shop with quite a variety on their menu. $2 for lemonade (which it should be!) and a tasty muffin. They have daily drink specials and a punch card too. Great customer service and convenient location with 2 sides for drive thru. Will definitely be back!

Coffee is fine, muffins are good, service is friendly. But I wish they'd ask before sticking straws in my coffee! Some of us are concerned about the environmental impact of single use plastics. Asking if I want one would be a courtesy.

I love this place and Normally always get really good coffee here. However the last couple coffees I recieved got dumped right down my drain. Including my coffee from this afternoon. I hate complaining & haven't brought it up to the Owners is why I am giving it a 5 star when having a complaint. When your someone who don't get a coffee often and it's a treat to be getting out and looking forward to a coffee and you recieve a cup full of coffee grounds with no flavor it's a bit disappointing.

My drink was pretty good, but I asked for decaf and was given regular espresso. I can tell because I haven't voluntarily had caffeine in over 2 years. Caffeine triggers my epilepsy. Needless to say, I did not have a fun time after having my drink. Giving an extra star because I'm in a good mood y'all didn't kill me.

I find it remarkable that a coffee shop, an industry where baristas depend on tips and the generosity of their customers, would find it appropriate to use Walmart's grocery delivery service (very regularly mind you) and never tip their independently contracted local driver.

Perhaps they aren't aware drivers are not Walmart employees, get zero benefits and have to pay fuel, maintenance, taxes, health insurance, etc. out of the measly base pay that's offered? As with DoorDash, UberEats and other services, tips are what make a service worker's job sustainable.

While the coffee may be delicious, I can't support a business that doesn't reciprocate the same generosity that is bestowed upon them. You'd think a coffee shop of all places would understand what makes the service industry go 'round.

A little busy at lunch- but that means it’s really good! Had a raspberry shake after a dental appointment and it was very very yum! Would recommend!