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Amenities

  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping
  • Takeout

The Pastry Cottage Reviews - 23

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Wendy M. Warden

Superior offerings, sandwiches, pastries. Wonderful customer service! Allison, Chris and Julie we appreciate you!

Racheal Mckinney

This is a gem of a place in Big Stone Gap, everything is handmade! Of course I had to try the Bubble Tea and there’s so many options in how to build it! They use high quality ingredients and one of the owners took the time to explain the different pastries they had and what they were made out of. They definitely have a passion for baking and I’m hoping to stop by again soon to try their crossaints! The macarons, cream puff, and cookie I had were really good!

Amber Boring

I am SO GLAD someone brought boba tea to wise county!! 100% recommend, it's so much better than I even thought it would be. Absolutely love all of their pastries. She makes everything from scratch and you can tell she puts a lot of love into everything. Such a blessing to have a place like this here!

Jody M.

Very nice Bakery for our area. Well kept , clean and neat. Great staff, very helpful and courteous. Very good selection and we enjoyed our selections. No pictures yet but I will update on our next trip. This place is very good and we will certainly be stopping in again.

Charu Bear (Char)

Great takeaway lunch spot! Will be returning when I visit Big Stone Gap again!
This locally owned business features friendly staff & great flavor varieties for an affordable price.

PRAISE:
-Lunch options feature delicious sandwiches on HOUSE MADE rolls (or crossaints), soups, bowls, and a fair number of potato sides.

-Portions are perfectly priced for grabbing a main lunch, a sweet, and a drink all at once without feeling sluggish.

-Cold brew coffee is STRONG💪!

-Add in flavors/mix-ins for drinks have great variety & bold flavors

-Staff is extremely helpful and accommodating for order customization

Con(structive Criticism):
-I would like to see an option on the menu to double portion sizes for a price increase as appropriate.

-Fries seem house cut & oven baked, which is healthy & ok but having them just a little crispier would push it over the moon. (They offer an order of fries with cheese curds & gravy, which is a localized version of Canadian Poutine and I do recommend it! I wish the gravy was a little thicker.)

-The sweet tea is good, especially when adding the flavorful mix-ins. However, this is a localized version of SOUTHERN SWEET TEA with a twist that is not to be confused with Asian-style milk tea. It would be nice to see "the Golden Ratio" of traditional milk tea. Yes this place carries Tiger Sugar brand syrup, but the Jasmine Cottage does not use a true black tea for the base.

Reviewed on April 22, will update on my next trip. I sincerely hope this place is a local staple, as it truly has something for everyone here. 😀 Overall, it seems The Jasmin Cottage prides itself on beautiful custom sweets as well as maintaining a quick-service cafe. Hopefully I can try a custom cake one day, but this review is in reference to the quick-service.

Kayla Strong Bowling

The pastries are AMAZING. The chicken salad is the best I have ever had, but I have never had anything bad on their menu. They also have lots of coffee options. I can't recommend this business enough.

Robert Strong

I like this spot alot. Always a good choice for me and I never regret it. Cannot recommend this place enough

Sarah May

If you live in SWVA, are traveling through, or if you need an excuse to come this way; The Jasmine Cottage is a perfect, unique, bakery right here in Big Stone Gap, VA. The menu has some anchor items like chocolate croissants and cookies along with specialty items that are not your run of the mill bakery treat!! You won't find cases stocked with basic cupcakes here but instead; delightful, hand made pastries. This is the place in SWVA for boba tea, lemonade, and cold brew! To keep up to date, follow them on Facebook as the menu can change with even more delicious, unique items presented daily. This bakery also creates absolutely beautiful wedding cakes and specialty cakes.

Robin

Pleasant staff, helpful, fast, and sweet.
I'd been craving a bubble tea and am thrilled to have found a local place to get one!

Dustin Roberts

Great place for delicious deserts in Big Stone Gap.

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