Shipley Do-Nuts

Stop here on a Saturday for 2 jalapeño n cheese and 2 pepper jack Kolaches .
seems to that they don't care about their customers at all . They will give you what ever they want or play dumb .
IT HAS HAPPEN SEVERAL TIMES TO ME . And if you ask them they start getting in a defensive position.
Will not stop here anymore .
I hope people really pay attention business comments and write them , because it seems to me that this days staff DONT CARE ABOUT CUSTOMER SERVICE!

The kolaches are not very good. I stopped by when my kids asked for breakfast and they were excited because they love kolaches. However these are not very good. To top that they’re not very friendly. Most definitely will not be going back.

Was in Texas first time an this place was reccomended. Did not disappoint price was great $10 for a dozen fresh, flavors were fantastic. Staff was very pleasant. Would go again when In Texas for sure..

The chinese lady with the long black hair is super rude, we dont need someone with an attitude like her she is not even pleasant looking to begin with.

VERY poor customer service, and watch the prices. Is it illegal to charge someone more than the posted cost? Because this franchise is doing it.
Today I walked in and was told a higher price than what is posted on the menu. I pointed at the menu and said but the menu says something else. The cashier simply said, “the prices have gone up”.
Not happy with the dishonesty in that. Won’t be back.

Love the donuts but if I dare to eat three my stomach dies lol

Today I decided to give them a try because it was on my way to drop my kids off to school so I couldn’t stop at our regular donut shop in the green acres bowling alley parking lot which is a wonderful place I really recommend you go there instead of this corporate horrible customer service experience I had and honestly the donuts weren’t as good either. The lady running threw did not lie that I was asking any questions I was new so I was trying to ask about the kolaches. I wanted to know because my children have a special diet I have to adhere to for for special needs. I was trying to ask questions and she was very rude and had an attitude the whole time.
Well I finally did get the kolache that I asked for I was trying to ask for a plane when she wasn’t listening to me I said I wanted a regular one I was trying to ask what’s all in it and I just want the sausage in the bread when I drive off my kids try to eat it and it has cheese in it she never told me there was cheese in it when I specifically asked what was in it and then unfortunately my kids can’t eat it. I called her back and all she did was argue with me and tell me that’s what a regular is and that I said regular and just kept arguing and refused to replace it with a plain. $5 is a lot lost for me as a stay home mom. She hung up on me as well.

It’s all good, the Do Nuts is really good! I love

I’ve only used the drive-thru when I’ve gone, but each time, I got my food quickly. Their kolaches hit the spot! 🤤

Not the same anymore, used to be very consistent.