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Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Outdoor seating
  • Kerbside pickup
  • Drive-through
  • Takeaway
  • Dine-in

Cold Smoke 377 Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lark Bark

Disappointed, definitely the worst smoothie I've had. Trashed it. :(

Davyd Walker

Great place to grab a hot cup of joe and chat with friends, study for upcoming exam or just relax. The food is quite excellent as well!!

Nancy Carlson

If you are able-bodied and healthy, this rating should be a five star. If you have handicapping conditions or disabilities, this place gives multiple challenges. We are challenged by needing wheelchair handicapped accessibility at restaurants.

This is a recently opened second Beans and Franks restaurant in a newly remodeled building. We figured entry would be through the front door. There was no handicapped parking space in front of the building so that should have been our first clue. There is a sign that says "additional parking in the rear" but nothing about handicapped parking or accessible entrance.

Upon entering we saw a beautiful dining room with many tables. To order, however, one needs to go down a long staircase to the order counter. Obviously, a wheelchair is not going to be able to do that. There was no elevator.

My husband went downstairs and ordered our lunches from a board with plentiful choices of frankfurters and beans. We kept our choices simple and chose chilli dogs, baked beans, and sodas. Upon climbing the stairs with our drinks he tripped and made a huge mess. The staff was kind and helpful and cleaned it up. They delivered our meals and a chocolate chip cookie.

When ordering my husband pointed out that there were no tables in the lower area, so seating was on the upper floor even if one used the backdoor entry. Obviously, not workable for the mobility impaired whether using a cane, crutches, walker, or wheelchair.

A revisit of the Americans with Disabilities Act of 1990 would be insightful and helpful to make this restaurant accessible for customers with handicapping conditions and/or disabilities. The ADA was enacted 30 years ago to enable accessibility to public places for people with handicapping conditions and disabilities.

The restrooms were on the lower floor, but since I couldn't get there from the upper floor, I can't report on handicapped accessibility. It would have been burdensome to exit the building from the upper floor front entrance and re-enter through the back door fist floor entrance only to use the restroom.

As we left and drove behind the building we discovered the handicapped accessible parking spaces were there with a convenient handicapped accessible entrance.

The dining room was populated by Tarleton University students working on laptops. This appears to be a perfect place for students to work in a quiet area and get a great meal.

If you are able-bodied and healthy, this restaurant is a great place for a meal and study opportunities. If you are mobility impaired there are much better restaurants that are ADA compliant in the area.

A convenient drive-thru is available, but neither it nor take-out are a reasonable accommodation for the handicapped and disabled potential customers.

Ashlyn Hatley

Great place to experience the 'local' vibes. Affordable homemade food and delicious coffee!

Paul Brockett

Food was good and hot, reasonable sized portion, priced about right, corn bread rolls are wonderful

Tina Travels

great coffee and chai lattes, very friendly staff, cozy atmosphere

Alan Jimenez

Excellent ambiance, superb costumer service!

Ross Basham

Support local bistros. Good coffee, nice staff. They have a drive-thru, tons of choices

Elrancho Thunderhorse

Delicious food, Nice atmosphere

Liam Davidson

One of my favorite hangouts and coffee shops! Such a wonderful atmosphere

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