The Human Bean

Saw this coffee shop in the area and wanted to try something other than Starbucks so I stopped by.

The presentation of the coffee is cute, but when I took a sip I felt as if I was drinking coffee-flavored water. I’m assuming the ice put in the coffee was already half melted because It wasn’t even a hot day… at 34 degrees outside and to have the ice melt in 10 minutes means the ice must’ve already been almost melted.

The customer service was good but could do better on the actual quality of the coffee.

My new best coffee place in Pflugerville! Excellent tasting smooth espresso drinks with quite low bitterness. My entire family chooses Human Bean over the other local coffee houses. A tip: you can drive up on either side of the building. If more than 2 cars in line then check the other side.

New coffee spot with a variety of coffee and smoothie options. Also has a few food options. You get a espresso bean with your coffee order.

The snowy mocha is good especially if you enjoy sweet coffee as I do. You can add/take away espresso or the sweetener. I did try a breakfast bagel sandwich and I didn’t enjoy it. There was just no flavor to the breakfast inside the bagel & no jelly or cream cheese was given. The customer service is always satisfying.
P.S. there have been quite a few bee’s flying near the order window and around this property. To the Human Bean Managers & or CEO please take care of this! We love our bees but also want to keep your customers & staff safe.

Came in mind with an iced oat milk latte and they were out of oatmilk, however Luis the barista, was helpful and suggested alte rnatives with a smile and eagerness to make sure I was taken care of. His customer serverice was superb!!! Team leader and manager in the making. He is a natural 😊 The owners are lucky to have such an employee!

Love this place 🥰 fast service, nice employees, and delicious! Love the mexi mocha

Human Bean? Not very humane.

For a time, we drove all the way from Round Rock for their coffee because it was high quality, friendly service, and an overall good vibe. After a while, their coffee quality started to decline (lack of flavor, watery, wrong orders, etc). This got frustrating due to the long drive and amount of times we had to do this.

We had to call back several times and ask to remake the drinks due to their watered-down, flavorless consistency as we had just paid money and used the gas to get there (gas is not cheap in Austin).

In the process of their steady decline, the manager's husband called my car UGLY while he was taking my order (I'm not joking!!). We let the manager know, and he called me back to apologize.

Finally, we call back yet again to have them remake our order. The manager was extremely rude, gaslit us, pointed out that it was our problem in a snide manner, and HUNG UP ON US.

There are much better coffee shops with more consistency, better service, and employees who don't insult you or hang up on you.

Delicious and convenient they're right next door to my work. Always get my "splash" of oat milk correct 😉plus get points on the app super handy!

I’m so happy this place opened up near my house, definitely my new favorite coffee spot. The baristas are always so nice, in a good mood and have the most patience. Thank you for being so kind and serving the best coffee.

Twice Ive stop by and both times I’ve been disappointed due to the wrong coffee order and the toasted bagel. The manager has made it right by redoing bagel. But his staff probably need more sleeping ours to start doing things correctly the first time