Big Brew Little Brew

I wish I didn’t even have to give a star to level a review because they don’t even deserve that.
RUDE and NOT FRIENDLY..

It actually hurts my heart for all of us who experienced the service we did today. I hold a weekly coffee social in the area and like to do it at 'ma and pop' type shops because I believe that is how you help the community. But after today, I am not sorry to say I will not be returning to support BBLB.

First, a few of the ladies who attend ever week had already told the coffee shop that we would be starting to come every Tuesday and at what time. Right there should was their warning for us. However, I don't know if they forgot or didn't believe us but when we arrived today (all at different times, might I add), we were not really welcomed. A few of us had arrived and ordered, another girl came in a bit later and was about to order when the OWNER walked up and said "you guys need to call before you bring this many people in, we cannot accommodate you all". First off, WHAT? You are a coffee shop, how do you ever know what type of crowd you will be getting? What if none of us were even together and we all came in for morning coffee, would you also tell us to call first? Second off, we did warn them and we shouldn't have to call every Tuesday to basically get "permission" to come in. Also to add, no one was being demanding and we all didn't mind waiting a little longer to get our orders. However, we waited for OVER AN HOUR for a coffee and toast. Some even waited OVER AN HOUR for a WATER.

The young man working the checkout and helping the owner, was very polite and kept apologizing to us. However, THE OWNER OF BBLB literally pushed business out the door today. A group of 10-15 ladies will no longer be coming weekly to support you, and for that I am sorry for you.

I really hope, no one ever has to go through a bad experience like we did today. So many of us then felt uncomfortable and unwelcomed, a meetup we use as a weekly get away and destresser was exactly the opposite today.

They’ve got the atmosphere of the burial of my grandmother. i paid 5 dollars for a cup of coffee and it tasted like what I assume mud water tastes like! 5 BUCKS!

Loved this place. Perfect to just sit and enjoy my giant coffee in peace.

Good Service! Friendly Staff! Enjoyed a cold brew and masala chai

Fantastic coffee. Better pastry! The large really is a large. Sit, stay, drink. The couches are comfy. Doesn't taste burned like other coffee places. Hope they stay around for a long time.

Cute little coffee shop!! I love the macarons and the horchata iced coffee ❤❤

Great latte, good food, power plugs. I think I could work on doctors degree here. It's got great food, clean restrooms, and the best latte in Killeen, Tx.

I ordered Eggs ranchero, two crisp corn tortillas with guacamole perfectly cooked eggs topped with ranchero sauce. Sorry I didn't take a picture I was too hungy.

I did notice that they also make beautiful cakes.

This place is SO underrated, if you want excellent coffee, polite baristas and a very calm experience to drink your coffee, this IS the place. Me and my wife come here weekly.

The environment was so nice and peaceful. It was quiet enough to read or focus on work. The iced latte was great as well!

I refuse to call it "Big Brew Lil Brew". I am calling it a touch of heaven. Everything is blended perfectly. I actually savor the flavor of my coffee as if at a wine tasting. Its brilliant. Just freaken brilliant.