My Favorite Muffin

Love this establishment.....first off....the staff was so courteous and helpful! The food was warm and good....really enjoyed the visit and will DEFINITELY return. They serve muffins, bagels, breakfast sandwiches,kalaches as well as coffee & coffee drinks, etc. Very inviting atmosphere with quotes around as well as signage

Best bagels in town. Huge selection and, of course, many muffin selections. They had 4 coffee choices, a decaf (yay!) and a pumpkin spice coffee. It's pump-yourself coffee so took off a star because the coffee is never "pipin' hot" out of a pumper. Very friendly staff, clean, comfy, uncrowded at 10 am. I think it'd be nice if they put seating on the sidewalk. Might attract more customers too.

Completely misunderstood my coffee order, after I repeated it twice I got the wrong order. I tried to correct her, but she insisted that was what I had ordered. I’ve ordered the exact same coffee order at multiple different locations and gotten exactly what I requested. For some reason this location isn’t willing to work with their customers.

This used to be my favorite place to get coffee from but recently it just feels like the coffee has gone downhill. I always get the white chocolate mocha every single time I get it there is burnt milk in my cup that ends up tasting like a soggy piece of paper. When I pay $6 for a small coffee it shouldn't have that issue.

The staff was unprofessional, the whole place smelled unkept and was dirty.
The coffee was borderline room temp. And who puts that much cream cheese on a bagel?!
It was my first and last time trying My Favorite Muffin.

Went by this morning and ordered a breakfast sandwich and a muffin warmed up with butter from the asian lady in the front. As my food was prepared she asked me to pay so I did and left a tip. After handing me my food no butter was in the bag so I ask for some a second time. She stated we charge for butter did you want to pay for it?..... After asking for it the first time I would have just paid for it but now that I was charged she was prepared to run my card again for some butter after leaving a tip for 3 minutes of work.... no returning customer appreciation. Shes trying to be fast which is good but she not listening to orders.

I am very sad to be writing this but I probably won’t be back to my favorite muffin. I guess they didn’t hear me when I walked in because nobody came up to take my order for like 7 minutes. I got the classic Turkey sandwich on a sourdough bagel and I’m giving more than one star because the bagel itself (as always) was amazing. But the sandwich just had a tiny piece of lettuce on it and there was a long hair in the sandwich. If I didn’t check to see if there was lettuce under the turkey, I would’ve eaten the hair :(. I used to love coming here but it’s not the same.

Did I go to a different place ? I honestly think that my daughter made better muffins in her Easy Bake Oven as a child. I tried 6 different muffins and disliked each and every one of them.
Upon entering, I expected to see a beautiful variety of over the top muffins…some topped with a streusel, some with a drizzle and some just delicious with no extra bells and whistles. To my disappointment, I was left standing before a case of flat topped, blah, unimpressive, sad excuses for muffins. There was not one bite that was memorable in any kind of a good way.
Muffins aside, I’m pretty sure that sitting a carton of 1/2 and 1/2 in a bowl of ice water is a health code violation not to mention being a bit off putting and has anyone forgotten about Covid?

Every time I politely ask for no onions, they put onions. Every time I ask for not toasted, they not only toast it but they charr it. Their vegetables are always at least partially rotten, they once gave me vegetable cream cheese that was clearly very expired and smelled very expired, and they've given me bad smoked salmon at least once. I have still gone there because it's pretty much the only place to get bagels but i give up, I'm done with this place, it's not worth any of the money I spent there giving them so many chances, nor future money.

Gnats everywhere this morning. Very dirty shop.. seriously look closely.