Shipley Do-Nuts

Just ordered a Big Earl. It was good but they put it in the paper bag without a wrapper. 😦

I ordered 4 of the sausage cheese and jalapeno kolaches. These were good But not even one of them had the jalapeno pepper in them
I was even charged for the ones I ordered
Shipleys in Hewitt is much better. They at least get your order right

Went to this location this morning and ordered my usual.. When I left there I didn't pay attention to the fact that I left my small chocolate milk on the counter.. Called store when I realized I didn't have my chocolate milk. Person on the phone said he could bring it to me (ALL the way to my office, I thought??). Gentleman brought me a chocolate milk and donut holes for my error!! ALL THE WAY TO MY OFFICE!! That is some GREAT customer service.. (Oh and the gentleman on the phone, was the OWNER).. Thank you Mr. January for taking care of this customer!!

I get the white nut donut when I go and it's delicious. I know they are not good for me but well worth it. Only reason I didn't give 5 stars is the line is ridiculous sometimes.

The customer service person taking our order could not hear him, they were out of what I wanted and instead of him asking me if I would like something else. He gave me a choice between two other items. I would have gotten something more buy I was irritated already. But kept a smile on my face. Course I ate what I had because I needed something to eat.

Love Shipley's in the morning before work. I like the way your order is taken before arriving to the window. Makes it quick and arrival to work is in time.

The Bellmead location is the place to go in the mornings. The donuts and kolaches are hot and fresh. An awesome staff. These ladies always have a big smile and positive attitude to help start your day off right. Fast and excellent service.

Very bissy place, bring patience ! I remember this chain of Shipley donuts when it started in Houston, Texas and I have been a regular customer, if they only had a loyalty customer card rewards mine would have been very old Because they being doing donuts right, God-bless Mr, shipley.

Decent for a commercial style donut shop a bit on the pricey side like everything else though

Bellmead customer service is horrible very rude went today rec. # 005504 time 12:37 pm she’s in her Late 20s or 30 white lady with glasses at drive through was horribly rude when taking order would interrupt while I was trying to place the order.
To mangers please check your employees if they can’t handle at being in the front with customers they need to be put in the back or fired this is a customer service place very disappointing I don’t recommend coming here! Unless you give them the same attitude!!