Cafe Ma'kai

Great place
Healthy food very good taste and good ingredients and the staff was very nice. Even one of the guys spoke in Spanish with me .

Sorry I should’ve take the picture before the Vite but looked so delicious

Great service and a really cool space! The coffee and fruit parfait were good as well!

Ours first time here , The food, service and the atmosphere was all perfect 👍🏻

I love black coffee so I ordered the drip. I think their water to grounds ratio was fine and it was fresh, but their choice of bean was not at all my taste. One of these ultra metallic ones (iron?). No other notes present. I guess some people like it, and if you're putting a ton of cream and sugar in it you probably won't notice how bad it is.

This place is expensive, and does not cook their food, its just microwaved. My friend's breakfast burrito was cold in the middle. Their coffee comes in a very small size and only drip is available. Dont come here.

I will preface this by saying I typically only post bad reviews for a truly disappointing experience (especially when it's a local business)...I couldn't help but feel that this experience needed to be shared - if nothing else to get the attention of ownership to help with operations. I also want to be sensitive to the fact that employees are hard to find nowadays and I'm sure they are experiencing staffing issues. Still...there was not much excuse for the lack of awareness and lack of customer service we experienced here.

My friends and I stopped by Cafe Makai after watching the rock n roll marathon runners run on Saturday morning, hoping to get a quick coffee for our walk back to the Gulch. I ordered an iced americano and my friend, who paid separately, ordered a draft nitro. The front of house woman put us on the same ticket and handed us a number, even though we paid separately. It took us 25 WHOLE minutes to get our coffees, despite no line when we arrived. I began to get concerned when others were getting their nitro coffees ahead of my friend. I asked the front staff if our order got lost and she said no, it's coming up. The whole time we are standing RIGHT in front of the counter and the staff, including the barista. A couple observations from us:

-The front staff could have poured the nitro RIGHT away...we observed her doing many other tasks not related to direct customer care (washing the counter, etc). She appeared to be new, so whatever...it was frustrating, but it was clear she was new. Eventually we asked if she could pour it (which seemed to annoy her).

-The barista was the slowest person I've ever seen work at a coffee shop. I've worked at many myself and I could have pumped out probably 20 espresso drinks in the amount of time she spent staring around aimlessly and trying to locate customers to deliver drinks to.

-There was no awareness of efficiency or of customer service to be found in this coffeeshop. I was so close to asking for a refund for my Americano (all she needed to do was pull a double espresso) if she hadn't brought my coffee out right as I was waiting for my opportunity. Someone, I really don't care who, should have at least checked in on us to see what we had ordered as we were just hovering near the counter waiting for our to-go drinks.

If I were the small business owner of this establishment, I would be in there making sure my operations were smooth and staff were following best practices, and at a minimum, paying attention to paying customers with simple drink orders. Also, one simple change they could make would be to not have their SOLE barista walk all over the store looking for numbers after she finishes making a drink...you've got to get a runner if you're going to choose to give numbers for to-go coffee orders. I really don't understand why they wouldn't just take a name and call the name when the order is ready for to go coffees.

I would say I would go back again if the staff had showed any concern or awareness of how ridiculous the situation was for the customer, but they just had no idea.

That all being said, I do hope the business owner has a chance to assess staffing and operations. Best of luck.

Super cute and chill vibes. Love the hanging plants with long vines. I felt like I didn’t get much food for the price. The food took a bit and it wasn’t even warm toast. Great coffee!

Literally paid 20 dollars for a matcha latte and “caesar salad”. The matcha was green oat milk, you couldn’t taste the matcha at all. Literally at all. The salad was a bowl of lettuce and some croutons with the dressing on the side. The dressing was less than 1/4 of the ramekin full. Asked for more dressing after putting the 5 drops in the ramekin on the salad and she poured less than she’d poured before. Literally 10 dollars for a bowl of lettuce with a tiny bit of dressing. Definitely never coming back here lmao. Lady working was lowkey rude when I asked for extra. Went Sunday august 28 right before 3 pm.

I applaud them for sourcing local ingredients and using eco-friendlier products. But, the food is overpriced and service is slow. I hate to say it, but I could have made better breakfast tacos at home.

Decided to stop by to get a drink and some breakfast. Let me start of by saying this cafe is a super cute and definitely could be a place to get some studying done. However, the one star rating is because of the food quality and EXTREMELY slow service. I got a breakfast burrito and the potatoes were so undercooked I couldn't even stab my fork through them. We also waited 50 mins for two drinks (this isn’t an exaggeration). 50 mins for a latte and Arnold Palmer is quite ridiculous for a place that wasn’t even that busy.