All American Cafe

For several years, I have visited this cafe. Typically, I purchase the chicken salad to go. My family loves it. However, after today, I will not be returning. Two weeks ago, I stopped in. The place was busy, but I was happy to wait. After a few minutes, I remembered that my daughter had to be across town right then! I'd forgotten, and now she was late! As I hadn't been waited on yet, I hurried out.
Today, I went in. The place was empty except for one booth. The owner took my order. Then, to my surprise, he told me that I had been rude to leave the last time I'd been there. He said it looked bad to other customers that I'd walked out, and that it had been bad for business. I was caught off-guard. I hadn't meant to come across rude! I apologized, stammering out about my forgetfulness and what had happened. He continued, "You saw it was busy, didn't you know you were gonna have to wait?!" Again, I was taken aback by his tone. Hoping to ease the tension, I apologized again. Unfazed, he said that I should have told him when I'd decided to leave. ---What??? The place had been so busy and noisy, I didn't think he could have heard me unless I'd shouted!---As he began packaging my salad, he turned to his assistant and said that I had cost him business that day.
All right, enough. I finally spoke up and said, "Is it good for business that you are shouting at me in front of your customers now?" This time he heard me and said, "I'm just saying what I feel." I said, "And I apologized to you and explained my situation." At this point, (channeling a character from Seinfeld) he dumped my container of chicken salad out, and said, "No chicken salad for you today." I said, "or ever again."
I met his wife on the way out. She could see I was shaken and asked what was wrong. I gave her the Readers' Digest version. She said, "That isn't like him." I said, "It was exactly him today. I won't be back."
I don't know what truly provoked the owner's anger. The reasons he cited didn't seem to match his vitriol.

Food was pretty good, but the lady taking our order was very short with us. Not sure what her problem was, but customer service isn't the best there. She was extremely annoyed that we didn't immediately know what we wanted and needed to look over the menu. There was only one other customer in there at the time so she didn’t have much else going on. She helped him while we decided and then she was back to being annoyed at us over a menu question.

That was our first time in there and wasn’t the best first impression. To be fair though, I’ll probably go back to see if that was a one time thing or if they are always like that. If the next time is the same, this will go on the ban list.

We love supporting locally owned and operated businesses! The food is always cooked fresh to order and tastes great! It's kind of like a waffle house but much better and cleaner!

This place has gotten me through my whole pregnancy. Every time I crave a burger this is where I order from. I love that their burgers aren’t greasy and they’re made to order! The best burgers in town!

The burgers are fresh and hand-formed. I love the corn beef hash, maple bacon donuts are a hit, the place is clean and the people are friendly. 10 stars!

Just had breakfast here. Very clean, which is very important to me. Very nice pepole working. I had the $4.99 special which was 2 eggs, hashbrowns, bacon and a drink. I added toast. Everything cooked perfect. My husband had an omelet which came with hashbrowns , a drink and a doughnut. He got the maple bacon doughnut. His looked great and he said it tasted great. We will be return customers. Full and satisfying. Oh and the bathroom is VERY clean.

The burgers here are absolutely amazing. Thinly pressed on a griddle and well seasoned. Very friendly and family owned business that I regularly visit about once a week.

Excellent food and great service. I had the Triple Stack and hash browns for breakfast. My wife had the 2 eggs, country ham, hash brown with a doughnut special and she said it was fantastic.

Chocolate covered donut - tasteless. Omelette, "hash browns", toast - all tasted the same, like old burnt griddle grease. Barely edible food, leaving me slightly nauseated for two hours. I do not understand how my taste buds can be so different than the other reviewers'.

Amazing food. Great people. I see reviews saying the service is bad. That's ridiculous. If you're nice to them... SURPRISE, they are nice to you! Amazing how that works!! Love this place!