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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in

The Rustic Muffin Reviews - 100

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michael N

Tried it for the first time and definitely cannot give 5 stars. The muffins were excellent. However, the coffee is weak and is served lukewarm. The website says neighborhood coffee shop, but it should say neighborhood bakery. The service was so-so. Not much in the way of friendliness or southern charm. And please don't ask the customer if they want to leave a tip, even if they are using a credit card. That is tacky. Have a tip jar on the counter, where we can put money in if we desire. I will go back to try the bagels, since they looked good and update my review.

Went back this weekend and tried the Cane Bay Cobra. Really good! We also had a plain bagel and an egg sandwich. We used the drive thru, which was very efficient. The bagels are just the way I like them. Crispy on the outside and soft on the inside. Delicious. Updated my rating to 4 stars. I would give 5 stars if the coffee situation improved a bit.

Heather Soper

Delicious! My husband and I both got the bacon, egg, and cheese bagel breakfast sandwiches. The bagel consistency is awesome! Crisp on the outside and soft on the inside. We also got iced lattes and some breakfast pastries to sample. So good! We will be back!

Kerry Murphy

Food was ok but coming from New Jersey, these were not “NY bagels”. The bacon seemed like it had been microwaved. The coffee tasted burnt and my husbands asiago bagel was burnt on top without much flavor. Service was very slow. I understand food shortages because of covid and all but $35 for two coffees and two bagel sandwiches is excessive. I never paid that much for a real NY bagel sandwich. Not worth the price, unfortunately.

Jennifer Robinson

I love this place! It has such a charming feel & I like that they offer coffee & bagels for me AND Italian ice for the kids! I'm also really impressed at how smoothly everything seemed to run even though it was only their first week open. The staff was super friendly and efficient. I will return here again & again.

Michele Kernen

Worst bagel ever. My husband bought me bagel to go. I wanted veggie cream cheese and bagel toasted nice and brown. I got bagel it was not toasted nice and brown and couldn’t even taste veggie cream cheese. Cream cheese was put on like butter. So thin. Very disappointed

Stanley Davis

Highly recommend! Amazing coffee shop to eat at with my family. The coffee and bagels are unmatched anywhere around. It's our go to breakfast place Saturday and or Sunday mornings! Very friendly staff as well

Eric Church

Great atmosphere but like someone else mentioned they tend to run out of items. I drove 30 minutes one way for “cinnamon roll Sunday” to be told “we sold out early” and the rest of the selection was very limited. Telling a lot of customers you don’t want their money by always running out of product.

Greg Major

The bagels and muffins are good. The service is terrible. They have 6-7 kids working today and they answer the phone to take our order but put us on hold and never come back to take the order. So I drive the 25 minutes there to place the order. When I got there, no line. The phone rings after I have been at the counter waiting to order for 90 seconds and one of the kids answers and starts taking the order. What!? Finally a kid comes over and asks how my day is. I tell him the phone story and he says they were busy blah blah blah...and short staffed. Short staffed? Lol. I've been here when grown ups were working and they have way more people in line and were able to get the food out without making a bunch of excuses. I said so are you going to make me wait forever to take my order like you did when we called? And one of the kids says "yep, pretty much". Now that's service. Whoever runs this place may want to have an adult present instead of leaving their business to a bunch of kids who don't know anything about customer service.

Will Monroe

Absolutely delicious! The bagels are on point. Great prices and a super friendly staff. Their menu is starting to grow and their offerings are all delicious. Great coffee too! Please support myself local business like this one!

Beccs Cee

First timer here and with all the good reviews i decided to try this place. Do not order the egg sandwich here . I ordered 3 S.E.C sandwiches over the phone. When I got there the lady told me whoever helped me over the phone got the order wrong. I let them know it's fine and I waited for them to make it . I paid in advance and what a mistake ! I was shocked on how they make breakfast sandwiches. They microwaved the egg and sausage. I thought to myself if I wanted a microwaved egg sandwich I could of just went to McDonald's and gotten a egg Mcmuffin. Very disappointed and I decided to pass on the " I want a refund" and take my loss. Maybe they are great for bagels and muffins but not the breakfast sandwiches.

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