Reviews (100)
Very yummy.
This was my first time coming here and I would recommend not coming here, there are far better places to get boba tea where the service doesn’t suck. We ordered two tea’s and numerous people behind us in line got their drinks ahead of us. Our drinks were just sitting in the back area and when we brought it to their attention, we didn’t get any sort of pleasant response. I would look past the wait time had the customer service not been so terrible. I will be sure to advise those that I know to go elsewhere. Do better.
Terrible customer service. It took forever to get our drinks and people that ordered after us received theirs first. My drink was sitting in the shaker for over 5 minutes being ignored with the cup full of boba waiting to have the tea poured sitting right next to it. Completely unorganized and appears to be run by incapable children.
Very fast service there and it was a great experience.
My favorite is mango smoothie. You really taste the natural flavor of a mango
Best flavor amongst all the other boba tea chains
One of the best tea 🍵 place in Austin
Always good! Love the peach oolong tea w/ boba!
Horrible customer service. Taking customers for granted. They are too proud and too confident that customers are the ones who need them, not the other way around. They don't care about keeping returning customers. They strongly believe that without their business, people will be miserable. So they act very rude, disrespectful, and bossy. No respect for hard earned money clients. It's their territory. They get to do whatever they want, including lacking service and business ethics. Everything else is just a hype over the tapioca drinks. In this case, you can find it somewhere else, buy it from those who originally invented these drinks. This store is just another franchise, copied and pasted. They missed so many details along the copy process, like how to take care of your customers. These principles need to be taught to every new franchise entrepreneur.
<3 never had a bad drink from here or any of the other locations
One of my favorite bubble tea chains, this location does the brand well. I usually get a pure matcha tea with cubed ice, basil seeds, and aloe, and they make it as well as locations in any other city. Friendly staff and the drinks came out quick despite being busy.
Watch the prices that are rung up. Ordered a juice and it was charged ~50¢ higher with no add ons than the menu price at the register
Different location than I normally go to, but same great products, employees, service, and cleanliness. The service was fast and accurate, and the Silver Needles white tea I ordered with boba bursters was as tasty as always. The employees that took both my orders were quick, kind, informative, and professional even though it was nearing close. My only issue was that it was absolutely FREEZING inside even with a hoodie on; not enough of an issue to prevent me from returning—I'll just scarf up and wear a parka XD
The associate couldn't care less about my hand being bandaged from surgery even when I asked for help pouring some of my drink into my kids' sippy cup. He likes to share my strawberry/ blueberry smoothies, which is why I always get a 44oz. Then, when I tried to open the door on my own, it swung back to fast and nailed the inside of my left foot. It has taken over a week to put pressure on it without hollering in pain. I'm not happy with this location right now!
Great selection of drinks. It can get pricey with the ad-ons, but great treats!
I only had green tea and honey but it was delicious! I didn't enjoy the huge wooden block"s the kids kept dropping on the floor, other than that great place to visit!
Quick and fast boba shop located in a plaza. Stopped here on my way to Waco, TX from Austin. They say things are bigger in Texas and that's true since I ordered a large and it was 44 ounces!! Got a Chai Boba Tea with boba and egg pudding. Definitely huge and had excess when I finished my trip. They have all the fixings and can do a lot of customization as well. I also noticed that they sell sweet ice too! Would like to try that out another time. Good stop to make if traveling!
This place is pretty neat. It has free wifi for guests..some of the seating is cozy and some of the seating is designed for in and out. The staff is friendly. Busier than Starbucks. They have. A huge variety of drinks with tapiaco or with out. Delicious too.
Drink is okay, but service is not good. No any greeting and recommend drink.
We got their shaved ice which was like a cross between a frosty and a flake chocolate bar. We got chocolate and our friends got strawberry with vanilla ice cream and fresh strawberries. Our friends also got a boba, which they loved. It was a cute place to hang out and have a treat.