Reviews (100)
There donuts are always fresh! 😋
The donuts from any of these franchises are good in general, but not all franchises are alike. One worker pulled my donuts from a tray that I observed sitting for quite some time. Freshness is my preference. When I received my shake from the staff member, it didn't come with the whip cream and decorative dressings on top as advertised. I inquired about this, but the staff member seemed to dismiss my concern. He was polite, but what's the point of ordering something and you don't fully get what you want? The shake and donuts were good but not fresh and complete. It's the little things that can make a huge impact on customer service.
Great place for Donuts and kolaches! Judy is always so nice to us! Shes super friendly!
Good donuts but expensive.
The queue is always too much, and the place is understaffed.
Kolache, donuts and coffee always go hard
Always quick fast and accurate. Even with a line full 5+ wait isn't too bad. Plus food is always fresh and warm
Good donuts 🍩 I love the roaches 🪳 they add a nice crunch jk but maybe not anyways still very good 😊 I don’t mind a little crunch (to Shipley u are misunderstanding i like the crunch I love u Shipley 💅🏻send me free donuts 🍩✨😿)
Kolaches are hot and good. Donuts are what they do but the other food works too.
Doughuts were tiny kolache was good, but has doubled in price since the plandemic was released, get off that wagon
Customer service is excellent there donuts are delicious 😋
Never fails, everything is good! Chocolate milk and an apple fritter!
Place is infested with cockroaches, the donuts taste so bad! it’s insane and don’t get me started on the staff
Worst kolache ever! Nothing like the other locations.
Not understanding what people are sitting in this long line for. Their donuts are stale and cold taste 3 days old. The lemonade tasted like soap water. Or is this place racist? Why do some reviews say it’s great and it’s clearly NOT! I believe they discriminate on who they give good donuts too!
That place smells so good, you'll swear Diabetes is sneaking up behind you!♡
Bad slow service on multiple visits. They told me they only had day old doughnuts at 6am, and that in 15 min they would have everything ready. Nah.
No hot glazed donuts and no microwave to heat up the donuts...sad...
Very Very Bad Service!!! This is supposed to be three glazed donuts!!! Smh!!! If you don’t like your job quit!!
It's hard to dislike a Shipley, so it gets 3 stars even though the donuts weren't fresh and warm, and--worse--the worker in the back, clearly visible from the drive-thru, was handling EVERYTHING without gloves.