Reviews (100)
My friend loves the coffee here but my black tea is always like water and they tell me it’s the concentrate 😏 I have never seen black tea so weak 🤦♀️
Dewey was working by herself at 6pm on 5/2/23 and was covering inside counter,, drive-thru AND making all the drink orders. She did a fabulous job under extreme pressure and was friendly and kind. Because of her and her attitude, I’ll be back.
Coffee was spot on, and the place was clean and nice. It is a coffee place where a lot of people hang around and talk, so it would be nice if they turned down the volume on the music.
I was really pleased with my cup of coffee from Black Rock! A friend suggested I check it out & I am glad that I did. The staff is awesome, the coffee is awesome, and I went ahead and signed up for their rewards program before I left the parking lot because I will definitely be back!
Mexican Mocha is THE best drink they have. Pair that with excellent customer service and I promise you will feel like a new person. LOL
So customer service is amazing. They were so helpful. I didn’t enjoy the Carmel Blondie or Buttercup shaken…but I would still go back to see what I would enjoy more. I am going to try again and the have a rewards program. Yes I signed up. Why not?!
The coffee here is great and the service is always friendly.
Employee #6 very good and banana very okay (ps don't buy bananas here)
My first 2 visits didn't go well. I wasn't really thrilled with the flavor of my selections and my 2nd visit the drive thru board was closed so each car had to order at the window and I waited over 20 minutes... For a coffee. Additionally handing a customer a screen to tip in a drive thru is pretty lazy and unprofessional. Not a fan.
Great coffee shop. Huge sitting area to spread out and do work. Nice selection of drinks.
Nice flavorful coffee, strong but not in your face.
Not much different than Dutch Brothers, except the service is worse, and you can sit inside
First time here and tried the black out it was pretty good. It’s like hazelnut coffee per their recommendation. Will definitely come back to try diff flavors.
Always great customer service from the employees. My order is always perfect.
Always a great attitude from the staff. Their coffee is better than Starbucks in my opinion, and the wait is alot less!
Love this place, better than Starbucks. 😌
I love this place but I kinda hate the hours. I'm in school online and love the ambiance and drinks here but only being open til 7 does not work for me. At the very least they could stay open later on the weekends! They totally deserve 4 if not 5 stars (probably 5 stars for this month with the $3 barista favorite drinks deal, I'm really enjoying that when I can!) But the hours unfortunately bring down the rating for me. I noticed plenty of students/people working in there, this is a great spot. Also the baristas are pretty great but I was sad to not get my points added once because I was not asked about my phone number and also was not given a receipt but Black Rock support online fixed the issue for me! When I worked inside I felt like they also announced orders a little unnecessarily loud, but not a big deal.
Wish that they were open late on Friday and Saturday night. Not crowded at all during the day.
This is a really chill little coffee shop that offers a modern vibe with a relaxed atmosphere. Certainly a great place to come, prices are reasonable, employees are very friendly and the coffee is really good.
I usually have a latte or americano.. Im not sure what kind of beans they use, it tastes the same every time, not a taste i prefer, not a strong enough roast for me.