Reviews (100)
Sat behind 2 cars for over 15 minutes…. No food was handed through the window, only a total of 4 drinks. Very confused what takes the baristas so long. Also, the speaker box doesn’t work and they don’t have a menu at their window. Very dumb system, how do we know what to order or what is available? Because the speaker box wasn’t. Avoid unless you have 20+ minutes to waste… will not return
It's a nice little place with a non-burnt coffee. We decided to enjoy our beverages in store today. It wasn't overcrowded like other establishments can be. Was easily able to find seating and the drinks were ready in the expected amount of time. Getting in and out of the establishment could have been more of a challenge than it was considering the drive-thru all of the way around the building and nine times out of ten there is a line of cars surrounding the place.
My favorite coffee shop. Quick drive thru and get what you ordered, usually no waiting. Love, love, love Black Rock.
Great coffee, fast service. Has jazzy bagels too!
Really good coffee and teas, and very personable staff.Prices affordable.
Wife likes it. Me not so much.
The baristas here are always so kind and helpful. I had a problem with my drink at another location and they made it right. They always are so cheerful and have me leaving feeling in a better mood. Thanks for the consistently good drinks!
Prices have gotten crazy. Over $7 for a beverage, and half of the time it's being made by somebody who's new or learning. Just went today and my coffee tastes like they reused the same coffee grounds multiple times. Feels like a huge disappointment considering the price point.
Black rock is a fine place to get coffee. The prices continue to increase, which I understand, but 6.10 for a medium coffee feels a little bonkers to me. The coffee is great 8 times out of 10 visits. Often they forget alternative milk which is probably the worst part about it. I'm too awkward to send the coffee back so I'll typically just drink it and suffer through.
Best coffee chain hands down
Super friendly staff and good location off Stark near Hogan. A little easy to miss if you don’t turn soon enough. This is my favorite spot to grab my morning latte on my way to work.
I love there coffee. Recipes are so original and tasty. They have a pop tart kind of pastry that is above awesome.
First time the espresso was awesome. Second time not so good
Best place to get coffee hands down. Great coffee, prices and empoyees. 10/20/2022 update - 7:50am - young gal with dark, long hair. I ordered a medium white mocha. Hand her $20.00 she gave me $12 back. I asked her how much was my coffee, she responded "$7.05". So I repeated, "You are charging me $7.05 for a medium white mocha?" She nodded. I will not return. I prefer better service when I am being stolen from.
They didn’t even fully pay attention to my order it said a blended and they did Just iced and I asked for whipcream and they didn’t even put whipcream on it I’m very disappointed with this black rock.
Great place to start your morning, delicious drinks!
I’ve been coming here for the last couple months very often, like 2-3 times a week. Had the worst experience today in the drive thru. The barista knew the cup was leaking and tried to clean it up a bit before giving it to me and it still leaked all over my clothes and hands so I asked for napkins. She handed the napkins to me and I placed it in my cup holder and around the lid and it still leaked all over the place. Seriously? It doesn’t have to be overfilled. Yes it was busy but you still should pour it in a new cup so it doesn’t leak everywhere. All she did was say sorry and turn around instead of fixing it before handing it over to me. I have worked in food and customer service for over 8 years now and it’s just upsetting.
Ordered a kids hot chocolate and a large white chocolate mocha. They gave us a kids white chocolate mocha. We found out after our kid downed half of it. Not coming here ever again.
Starbucks wishes thier coffee was this good and the price was much more affordable.
My husband ordered me a Large Blended Blondie without whip cream. The coffee tastes Very burnt has whipped cream in it and it has coconut milk and something else in it tastes nasty... like very gross 😝 (note my husband doesn't order coffee very often and didn't know what it was supposed to look or taste like... I took the pictures 10 minutes from when he got the coffee)