Reviews (100)
The posted hours are unreliable. The last several times I've tried to go (normally around 1-2 PM) there is a closed sign up even though the posted hours that day say they're open until 3 PM. Sad because this used to be one of my favorite places.
Would not go here food bad service bad beliefs bad
This was one of my favorite coffee shops in my hometown. They were sold last fall, and then repurchased by the original owner shortly thereafter. They used to make their own syrups, so I knew things would be different when I went in and saw premade syrups. There was one employee working. I stood for almost 10 minutes, if not longer, before she took our order. I requested a pour over and was told there were no pour over filters. I then requested batch brew. I was told it was cold, and I would have to wait for her to make new batch brew. I was then offered an Americano, which I took is my drink. My wife ordered a peppermint latte with oat milk. Her drink was made incorrectly as a iced peppermint latte before we corrected the employee. She then made my americano. While my Americano was good, and my wife’s latte was OK, a drastic step down in quality from what we had experienced before was noticeable, and the attention to detail in their craft was severely lacking. I truly hope this was a one time experience, and will not be this way when I am back in town next time to visit.
So sad by what this place has become!!! This used to be one of my absolute favorite spots, before they sold the place then bought it back. Baristas were always exceptionally friendly and fast, and the espresso was the BEST. They had amazing latte syrup offerings too, my personal favorite being the golden turmeric. Now... Nothing is the same. The atmosphere is still nice for sitting down with your laptop to get stuff done, but the customer service is AWFUL. I literally stood as the only customer in line for almost 20 (!!!) minutes waiting for the barista to come to take my order. I rang the bell three times, so I know she was aware I was waiting. There was no apology for my wait, or any kind of gesture to make it right. Then, after waiting even longer to receive my drink, it was the wrong thing. Thirty plus minutes later when I finally received my coffee, it was awful. My husband ordered plain espresso, and it was also bad. The quality of drinks here has gone dramatically down, along with the service. It just makes me sad to see one of my favorite spots become such a let down.
Rattlesnake Cafe / Lioness Coffee Roaster was fantastic as expected! Great coffee! Had espresso, Macchiato, & v60 pour-over with Columbian blend. Batista did a great job delivering impeccable coffee! Happy to have Rattlesnake back!
Been by several times in the last couple weeks during business hours, but they have been closed. I really hope they're not going out of business. :(
It's a great little place for a unique coffee and breakfast or snack. This is one of the places my wife and I like to meet for lunch while the kids are in school, so we visit one every few weeks. They used to offer a variety of sandwiches, but I think they've paired that back to just bakery items and breakfast burritos, both of which are quite good.
Over priced for the service and below average quality.
The Americanos here are fantastic and I keep coming back for them too! I already left a review a out bringing my grandma and cousin, but forgot to mention the Americano!
The baristas are really nice and quick. Place is clean welcoming too. I took my grandma and cousin here after church before we got something to eat and it will probably be routine now!
Rattlesnake cafe is a great place to study, meet people, and get great coffee and tea. The lemon doughnuts are delicious (not too mention vegan)!! The barista (Emily) is awesome, totally deserves a raise!
Great place to be in Broken Arrow. Love the support that give to ALL in our community and the sales tax that is generated everyday! Keep up the good work. I’m sure our City Council is appreciative of you investing in Broken Arrow!
Awesome place! Keep up the good work!!
Love this place!!!! Thank you for supporting the LGBTQIA community!!
Love this place. Especially since they don’t serve hate!
When I travel I try to find the independent coffee places. This place took the prize for the best coffee in the Tulsa / Broken Arrow area. Espresso is first rate and their Baristas know the java. The two weeks I have been here I have gone six times. Also the Kyoto cold brew, straight up black, was hella good.
So far my favorite coffee I've had in BA! The Omni burrito was the perfect size for breakfast and tasted amazing.
Helpful staff. Great atmosphere. Amazing coffee. Best pour over I’ve ever had. Beans roasted very well.
The blonde girl that took my coffee order told me they were out of bacon so they were not able to make any of the breakfast burritos. As I’m waiting for my coffee, the gentleman working there took an order from the person behind me and told that customer they were out of bacon but he can happily add ham and extra potatoes to the burrito due to the inconvenience. More or less, make sure he takes your order because he provided way better costumer service verses the very lazy blonde girl. If you don’t want to work, then don’t go to work!
Great coffee shop with outdoor seating!