Reviews (83)
It’s 85 degrees outside, but it feels even hotter at this location
Quick stop, grabbed two drinks and a pastry, inexpensive and easy.
Great cup of coffee with very friendly service
Great
I would chose BIGGBY over Starbucks any day. Their espresso has such good flavor in all the lattes.
I come here daily. Always great drinks, never had one I dont enjoy!
Very friendly and clean. My favorite menu item is the avalanche cold brew.
Expensive and flavorless.
Good coffee, I got the avalanche. Only complaint is every time I get the same size it is a different price?
I went here today. There was three workers behind the counter talking to someone I guess use to work there. I place my order for a coffee and a sausage bagel. I went to the restroom and came back and got my coffee. I don't know what happened to one of the workers because it was two in the front. I guess the routine is one make the drinks and one make the bagels, etc. But basically the guy just taking orders and the girl made the drinks but instead of her stopping or him stopping to complete my order. I'm standing there 10 minutes and never got my sausage bagel because I left. My time important I'm not just going to sit there and no one is making an attempt to complete my order.
Maybe the weakest coffee I've ever purchased..
Unfortunately the Bigsby's location at Shaker Square was closed during what would normally be regular business hours. Apparently due to staffing issues they're only open until 1:00 in the afternoon. A nearby Bigsby's location at Fairmont Circle adjacent to the John Carroll campus seems to be busy all the time. I believe Bigsby's made a terrible error in judgment and moving into the Shaker Square space that was formerly occupied by Dewey's. Shaker Square / Larchmere is a unique funky little neighborhood and the previous coffee shop there was a perfect fit, comfortable, relaxing and uniquely decorated. Bigsby's on the other hand is not only a very sterile unwelcoming environment by comparison, but when Dewey's left they took the ice cream and popcorn with them as well. I can't imagine the Bigsby's is viable in Shaker Square and I would certainly like to see a new coffee shop that is more suited to the neighborhood take over the space.
The place is fine but the menu text on the wall is too small and also doesn't have everything on it, so you have to spend more time reading the menu on the counter, taking up more time. There also isn't cream, sugar etc. For customers to handle themselves, requiring the staff to stop making drinks to add more to yours.
As much as I love the coffee and the aesthetic of the place, the customer service is generally hit or miss.
Ran out of bagels at 11am. Coffee was nice
Great selection. Better prices than Starbucks. The people working there are extremely friendly.
Great coffee and friendly staff. Conveniently located by John Carroll Un.
Love to come to this location. Great baristas work here!
I like the bagels 🥯. The coffee was good too. It has dining in and out. The location is good and there’s parking.
Quick in and out service. I forgot my rewards card, but then was reminded about the app. The Golden Honey turmeric was delicious 😋 💛 😍