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New Grounds Coffee House

★★★★☆ 4.4/5 (100 reviews)
$
6318 Scioto Darby Rd, Hilliard, OH 43026 (614) 876-9246
New Grounds Coffee House New Grounds Coffee House New Grounds Coffee House New Grounds Coffee House New Grounds Coffee House

Reviews (100)

Chelsie Lakeman
Chelsie Lakeman
★★★★★ Jan 20, 1970

When I first drove up I thought maybe they were closed because it looks very dark from the outside. However, I am glad I went in. The coffee was good, they seemed to have a good selection of bakery items and it was easy to connect to their wifi and find a seat.

Anita Adkins
Anita Adkins
★★★★★ Jan 20, 1970

Cute little place with a variety of coffee. Friendly service and a few home goods to purchase.

Gia A
Gia A
★☆☆☆☆ Jan 20, 1970

I’ve given this place a couple chances to make things right but thanks to the horrible customer service, I will not be returning. The staff are snarky, roll their eyes at you, and just don’t care for the customers. I was a regular here and will no longer be returning. This sucks because I love supporting small businesses.. but I won’t if they continue to hire high school girls that have an attitude. Also, the quality of their drinks has definitely declined. The lattes taste watery. Not worth the price.

T L
T L
★★☆☆☆ Jan 20, 1970

The coffee is good certainly nothing to write home about. The drive thru is unreasonably slow. I want to note it’s not just a one time experience, it’s about every time I come. I do make it appoint when visiting to park and come in BUT I’ve watched people wait at the box for several minutes to get their order taken just to wait for 10- 15 minutes to get to the window for their products.

Kelli Smith
Kelli Smith
★★★★★ Jan 20, 1970

Great coffee, very courteous staff!

Kell S
Kell S
★★★★☆ Jan 20, 1970

My husband and I are regulars here and love supporting an independent coffee house over the big guys. We have absolutely no complaints about our coffee during the work week. The staff are quick, polite, and treat our dog like their own when he rides along with us! Lately, however, the quality of drinks on weekend mornings has fallen off significantly. I'm not sure if it's newer staff who aren't as familiar with the drink recipes or if they just need a refresher, but the difference in taste is pretty drastic!

Sami Anwer
Sami Anwer
★★★☆☆ Jan 20, 1970

Not bad, I like the espresso here😁

ellen engelhart
ellen engelhart
★★★★★ Jan 20, 1970

Great little coffee shop. Nice atmosphere. Drive through gets backed up, but whaddya gonna do? It's great coffee, great goodies, great people. Good selection of syrups too.

Michael Noon
Michael Noon
★★☆☆☆ Jan 20, 1970

You get better at a convenience store. And it's kinda dirty.

Jameliah Brown
Jameliah Brown
★★★★☆ Jan 20, 1970

I have been wanting to try a coffee flights for the longest time. I honestly was not aware of anyone in Cbus doing them until now. I got the Original flight $18 (they also offer a rotating month rotation flight. You can choose hot, iced, or frozen for each drink. You can also pick your milk type **(may be an upcharge for specialty milks like oat milk) I will definitely be keeping my eye out for the monthly offerings.

Catrina Gingerich
Catrina Gingerich
★★★★★ Jan 20, 1970

I love this coffee shop and the service here. However, I cannot give it the desired five star review due to the fact that I don't love their coffee. This may be a personal preference, but it's just gritty in a way. Sorry, I don't know to explain it. I would, however, recommend at least trying it because they're a fantastic coffee shop overall!

Robert Wolfe
Robert Wolfe
★★★★☆ Jan 20, 1970

Excellent coffee. Ordered an Americano and my wife ordered a lavender vanilla latte, both hot. We both thought our drinks were done well. I have a bias towards dark & medium roasts so if you like lighter roasts you may disagree with my review. I did not catch where their beans are sourced. They weighed the beans before grinding & brewing. The food I've had is okay I've only tried their bagels, which are Sammy's bagels (a.k.a. the best!), and breakfast sandwiches. It tastes like both their bagels and sandwiches are pre-made, frozen, and reheated to order, which impacts the flavor & texture. There were also donuts and other baked goods which all looked good. The seating area (some outdoor seating, mostly indoor seating) seemed okay, I prefer places where I can sit and study/work for a few hours. This space is not really conducive for that. Great space if you want to relax and catch up with family/friends as there a few tables and comfy chairs and couch. Everything is clean and taken care. There is also a drive thru if you don't want to leave your car. Recommend checking this place out!

Donavan Banda
Donavan Banda
★★☆☆☆ Jan 20, 1970

I love this place! But the reason for my 3 star is that Everytime I come here, I ask for extra drizzle on my drink. I get the buckeye latte (frozen). Everytime I ask for extra drizzle they never complete my request, also I pay the extra .60¢ Everytime. - 5 months later. I still order extra drizzle and continue to have the same problem.

Tim Hendricks
Tim Hendricks
★★★★★ Jan 20, 1970

Great little coffee shop. Their buckeye latte is a nice blend of chocolate and peanut butter.

Rick Brown
Rick Brown
★★★★★ Jan 20, 1970

Super nice staff as great variety of high quality beverage concoctions. The quality is on par with Starbucks and the prices are far more reasonable. They get a little busy at certain times but the wait time isn't that bad. You will be happy with your decision to try this place!

Mimzy 812
Mimzy 812
★★☆☆☆ Jan 20, 1970

I bought a Chai latte but it tasted like it had pumpkin in it. Not especially tasty.

April ASW
April ASW
★★★★★ Jan 20, 1970

Great service, coffee? And pastries. Always a good experience

Marty Seese
Marty Seese
★★★★★ Jan 20, 1970

I really like the coffee they serve. I personally have never had an order wrong. They are also open Sundays which it seems every other local (non chain) is closed on Sundays so it is nice to have a close by coffee house that is open. The coffee cake is amazing. Edit: Quality - Like I stated above I live this place but today received an ice coffee that was straight up milk. It was very white when I received it and there was not coffee flavor present. I am ok with the price raise but not ok with quality going down. It's almost like they made a small drink and tried to make up for the medium with extra milk (at least that is what it seems )

Joshua Thomas
Joshua Thomas
★★★★☆ Jan 20, 1970

Always a line but always pretty quick and no complaints from me. Fact is, their large blended, frozen espresso drink is about as much as McDonald's frappe with 2 shots of espresso but twice the size!

Darian Louke
Darian Louke
★★★★☆ Jan 20, 1970

Not a bad place to get coffee. I would say though that the baked goods are maybe not worth it. However, I'll probably be back for coffee at some point.