Reviews (100)
I ordered a sausage, egg and cheese bagel and it was doused with cream cheese or some other kind of spread which I did not ask for and tasted terrible so I couldn't even finish. It seems the server was more interested in dancing and talking than asking me how I wanted my breakfast. When an order is "to go" there is no opportunity to return it. Please just put the ingredients on the food that is listed on the sign. Evidently, Defiance will not let strabucks in the city so there are few choices for coffee and breakfast.
Friendly staff, quick service and great coffee. Traveling from out of town, wish they had one in my area. Will definitely go back next time I’m in town.
Service is really good
Was real busy but very efficient to get through
The young lady at the drive-thru was very kind and helpful. It was my first time had a big big coffee.
Extremely busy on a saturday afternoon
Good coffee and Friendly service. The Spotted Owl is my favorite drink.
Always a good experience
I love the smell of coffee shops! Great atmosphere, awesome people and even better drinks. 👍
Got me some hot tea. It was perfect. And the window girl was cheerful and prompt.
Love the coffee, staff is great!
This place was completely unorganized. It gets crowded inside with the line that forms fast. Names are not taken for orders so everyone is guessing what item is theirs. Tables were dirty. Prices were ehh, restroom was dirty. I just wouldn't go again. Nope.
Love the frozen mocha mocha workers were awesome I bought a cup from them and they washed it for me and put my mocha mocha in it.
This biggby is awful , I've visited many locations but this one does something wrong.. I've tried it multiple times as well and every time their mocha caramels taste awful no matter whether it's cold or hot.. also the teddy bears aren't right either. I feel like the employees maybe don't measure precisely and that's why it doesn't take like how biggby should . If u never had other locations and this is the only biggby u ever had your missing out! I recommend the one in wauseon those people make it perfect every single time. Even the hot chocolate in this location tastes awful.. i hope the manager sees this and does something about how things are measured because it makes a huge difference in the taste .. super inconsistent tasting coffee.. and biggby coffee is so bomb.. but not here ! If I crave biggby and I'm in defiance i never stop because it's a waste of money at this location!
Starbucks lover here. Bigby is my #2 spot. Try the peppermint mocha latte 😍
Awesome staff and they worked hard and together to get ou big order out in a timely fashion and everything we had was fantastic. Definitely would go everyday if I lived in the area. Would highly recommend!!!!!
Glad there's a good coffee place as I drive thru Ohio... A must to try their #bragels #delicious
Great Coffee and service. My 3 year old granddaughter loved the magic milk (chocolate milk with whipped cream and sprinkles) I like black coffee, son had mocha mocha frozen and my daughter had the iced latte. We also tried the Pumpkin Muffin.
I’d like to give a shout out to Lena at defiance Ohio location. I’m a regular customer there and while ordering at the drive thru today, I forgot my wallet and let her know but with a big smile she said “don’t worry about it, I got you” in shock I kept thanking her. She’s genuinely so welcoming and her smile is just contagious! She’s amazing and made my entire day
The coffee is amazing, and the people working are amazing. Everyone in this location treat the customers like another human being. They all also have a good attitude none of the workers have a bad tone. This Bigbys has earned me and my co-workers business forever.