Reviews (100)
Great coffee, super friendly staff, a Monmouth County icon. Some of the best hot and cold coffee you will ever have. Amazingly consistent pour over process. My only critique would be all the mocha seasonal coffees. Just so much mocha.
Best coffee you will ever drink! New Orleans amazing, Strawberry Mocha delish, Mint Mocha Heaven, Gingerbread to die for!
The staff is dope. All are mad cool. You will not be disappointed.
Rook has the best coffee. It's made when you order it. I love the Costa Rica which is mild. Also you earn reward points
Love Rook! Nice staff. Timely orders. Coffee is yum. My favorite barista is no longer there. Kayli was the best! Bring her back!!!
Best coffee period
Good coffee cold or hot!!
By far the best rook location. Staff is super friendly and I've never had any issues with my coffee.
Good pour over coffee , love the Sumatra
Very good iced and hot coffee. We work for Safe Care Ambulance and visit all the locations - mostly freehold on Main Street. We all love going there. Wish they French vanilla creamer. We would gladly accept our new position of project manager of social media. Can pay us in free coffee.
Coffee is great. Would be awesome if they got nitro coffee. Always pretty busy but wait is reasonable considering
Hands down the best coffee on Earth!!
The concentrated cold brew is tasty and really strong.
Best coffee I've had in a while.
I used to love the commitment to customer service at Rook but it’s been going downhill. Just went to big Oakhurst with my wife and two kids. Ordered from the app and accidentally put in the wrong location. They wouldn’t make the coffee for us there, but insisted we either pay for another or drive to the other location. I showed them the order and it didn’t matter. Come on, Rook. I don’t think it’s worth losing a long time customer over one coffee.
Location not as nicely put together as other stores but coffee was made perfectly.
If you have 20 minutes to wait for your coffee, then this is the place for you! The coffee is good, but not worth the wait, cost, or the attitude of the employees.... it seems they more interested in the internet business than the customer standing in front t of them!
Used to enjoy coming here, but sadly the service levels have significantly deteriorated. Had to wait just under 15 minutes this morning for 2 cold brews (that didnt have any special instructions) and it was frustrating because the store was empty, besides some online orders to be fulfilled. Won't be coming back anymore.
It speaks for itself. People, coffee, quality. The coffee is like the difference between a burlap sack and silk. Delicious and smooth
I just love that they don’t charge extra for having a dairy allergy and have a wide range of options for dairy-free milks. One issue: “Karen” and her friends have moved into the area from maybe Brooklyn? Maybe from a swamp nearby? (though they’ve always been here but the pandemic made them...worse?) and for some reason she’s (or he’s) always at rook yelling at an employee when we pick up our order. If you don’t want to wait for your coffee then try making it yourself? Give these hard workers a break. It must take every ounce of will power not to tell a rude customer to go f#%k themselves so they deserve a lot of credit just for that!