Reviews (100)
Customer service is seriously lacking.
Chief kingdom. Great Coffee
Im pretty picky and love it
My daughter and I ordered 2 coffees, one with almond milk. The gentleman behind the counter must have misunderstood because he gave us both almond milk coffees. No problem, he said he'd remake it, but he when he did, there was no coffee in it. Just milk and caramel syrup. I know it wasn't an accident because he was pretty rude the whole time and acted put out when we asked how to scan our cash app at the counter. Unfortunately, I didn't taste the coffee until I was out in the car or I would have asked for a refund. My daughter has been to Gloria Jean's several times and has never had trouble, but based on the service and quality of the coffee, it's my last.
Ick, they use DaVinci syrup in their coffees. The cheapest of syrups. 😐
Ordered a peppermint cookie sleigh ride chiller absolutely no cookies in it what so ever!
Had to wait 10 minutes just to get my order taken then another 10 minutes to get one latte. Then had to watch two white ladies who came in after me get their drinks before me and had to remind each lady what my order was 3 times. I definitely felt I didn’t want to be waited on by the staff. I won’t be returning here.
This place is amazing! Best coffee, ever! I had never been to a Gloria Jeans, but the next time I’m even close I will come back. (I live in Lawrence, KS, so it’s a drive.)! I got the crème Brûlée lattee, and it was so smooth, it’s really just magical! The staff was super friendly, even though they were slammed with customers. Also, it a cute little store with adorable coffee mugs, as an added bonus. Thanks for being so friendly, & having heavenly coffee!
It's always a great experience. Drinks are always yummy and service friendly.
Great place my first experience was awesome definitely the spot to get coffee in the morning good customer service love the people there AJ & Cherie are the best there Enjoys Guys
RUDE!! If there was a way to give 0 STARS I would - asked for a manager due to his “rudeness” and was told by the “assistant manager” - that’s who he claimed to be - he was the only one there and said he was unable to give the managers information- he proceeded to get a napkin and “pick” his nose - needless to say- I left the store and did not order anything!!!! Also, my first time in and definitely the last!! Spend my money elsewhere!!!
I tried this wonderful coffee shop yesterday for the first time, I was not disappointed. I had a white chocolate voltage and it was delicious. I am currently otw to get another one today. Delicious 😋
My favorite place for fresh whole bean favorite.
As this is the last standing Gloria Jeans (that I know of) near me, I was super excited to get some great coffee. I haven’t had Gloria Jeans in 10 years or so. We were passing through town (3 hrs away) and knew of this location so we had to make a stop. Did not disappoint and was just as I remembered it. Best coffee out there! Wish there were more locations.
Gloria’s will ALWAYS be my favorite coffee shop!
I love this place and the coffee is delicious but when they give you a trash of costumer service and they spect you to tip them after that and then they go and talk trash because you don tip them and start looking at you with a bad attitude , then it dont feel good going back after so many years.
Good blended/frozen coffee.
Better than Starbucks👏.. wish there was a location in lees summit..
Cashier was really rude about my friend wearing a mask and she "couldn't understand" her. Ordered drinks and they messed up. I told the guy who made it that my drink was supposed to be a large and all he said was "well you paid for a small". Could have been handled much differently in my opinion.
Got a cappuccino it was weak light tasting little coffee flavor almost tasted like drip coffee