Reviews (100)
Probably the worst staff of any coffee shop here! Cashier seemed high and the manager was sarcastic.
They always have a smile on your face they don't just walk around all slow
I went in to buy a gift card, I wanted to be able to pick it out without holding up the drive thru... I walked in and waited - no one said hi or I'll be with you in a moment, etc. After several minutes of standing there, someone finally came over and then seemed annoyed when I asked for the envelope that goes with the gift card. I likely won't be returning to this location.
Staff is always friendly
The Iced Spiced Vanilla Chai Tea Latte was very tasty and a little sweet. They use no straw lids which is nice, you can also tip your server from drive thru. The inside of the store is unique, it has a fireplace if you want to stay cozy.
Just perfect.
This location has always catered to my kiddo's extra requests. They never complain about my indecisiveness or when it gets busy! It's always so nice to come here.
My favorite is hot chocolat!!
The service is excellent, even though the chandeliers are too low to the ground. They could do better by raising them up.
Come here everyday. Spend at least 10 to $20 and I always get the same thing. An extra large iced caramel latte and this girl told me that I did not order that. When I know for a fact I did and spilled my coffee and then added ice and had an attitude. Starbucks is across the street go there
This caribou has slowly been getting itself into gear, and it shows! There is one particular guy that works order window, and he is an exemplar of how to make an experience worthwhile here. My drinks have been consistent, as well (although sometimes the salt sugar in my crafted isn't there). While i still find myself experiencing long wait times, and my service isnt ALWAYS stellar, im overall satisfied. Keep it up y'all!
They let me sit here all day for work, and kept me refilled and alert, thanks y'all
Spicy Mocha was and is the BEST HOLIDAY COFFEE DRINK EVER ☕️ !!!!!! Staff was and is always the best, Three employees asked if I needed help while I was waiting for my Spicy Mocha, very attentive!!. Very relaxing morning and enjoyed Two Spicy Mocha's 😋
I go through the drive through at this location much more than I would like to admit. Every single person I have encountered has been wonderful! My drinks are always ready when I get there and always accurate. This one time my drink was incorrect and I called in to inquire if I ordered it wrong and the sweetest manager helped me. So impressed!
Delicious all the way around.
This caribou location is pretty good! Service feels slow sometimes but that's because of how busy they are so you can't really blame them! The Atmosphere is really loud around 2:40-4 due to all the teens just getting out of school but it's such a welcoming space that you can't help but enjoy it :)
Employees are playing games about light ice in your iced coffee. Ask for light ice and they will fill it to the top full of ice. As a customer who spends 200 a month at this location I feel this is so disrespectful to customers. Light ice hasn’t been a problem for me in the last decade at any other location, the employees are playing petty games and wasting customers money.
I've never had a bad drink or snack and everyone is always so nice and willing to chat and offer recommendations.
I have shifted back from Starbucks as the one in town has gone down hill. However I generally get a crafted press and as noted by other reviews it's always significantly less than full. Stopped in again today, 9/2/22 and still not a full cup.
Really great mint mocha! The best I can remember. The staff were pretty to themselves, making the atmosphere a little clique like, or like one is in a dive bar. The manager was super sweet. I stood, somewhat awkwardly in front of around 4 or 5 staff members for around 5 minutes listening to them talk to each other before they realized I was there and acknowledged my existence haha. They kind of scattered, heads went down and things got real quiet after that. Seems like it was one of those days where youre hoping there will be no business, or youre fingers are crossed for an easy day. I was the only one in the coffee shop, there were a couple of people in the drive through and it took around half an hour to get my drink. So I would say two stars for the great tasting coffee, one extra star for managers friendliness and the cozey looking atmosphere, but minus 1 star for staff indifference, and minus another for the much longer than average wait especially considering I was the only one there, sitting right in front of them.