Reviews (25)
Peach mango black tea. 🙂
Paid $8 for a coconut milk “latte” that had no coffee in it, even though I asked for TWO extra espresso shots. It was just hot (dairy) milk. No coffee, no coconut. The smoothies here are AMAZING, and the food is good, but coffee is not this company’s strength. Regularly dissatisfied with all the locations I’ve been at when buying coffees. Perhaps the coffee itself is just not great. Or maybe I have constant bad luck and it’s wrong time, wrong place. HOWEVER, always great customer service and very kind employees, the milk was just a rather large blunder. Perhaps the company should review their training, policies, and/or pay rates, because the employees at seemingly all locations are eager to learn, and are very nice people, but seem to be poorly equipped to execute their work.
Three times I've gone here, and MY drink has consistently been incorrect. My girlfriend's drink however is always good, according to her (she only gets smoothies). Coffee drinks at a coffee shop not being correct any given time I've gone, means Scooter's COFFEE is likely not going to stick around long... Update (2023-03-02): Ordered a white mocha, oat milk, extra hot. 1. I didn't get Oat Milk. 2. It wasn't extra anything except expensive, since they used Dairy in my drink. I won't be returning. This is my fourth poor experience, with two interactions with employees expressing my concerns. I don't know if the messages never reach management, or what...but it's very upsetting to spend $6± an item, if it won't be made the way I order it. That's sort of the point of me spending 4 times the amount than if I'd just made it at home myself. Update (2023-04-14): I didn't stop in, but my girlfriend did, and my drink wasn't even what she ordered. She never gets receipts, but she orders the same drink every time (it's on her phone) and for whatever reason...it just doesn't come out right. I'm very sad to LOVE coffee and never enjoy it from here, since it's so convenient...
Great place to get a fantastic coffee on the go!
Love the coffee and the employees are very friendly.
staff are always very kind when I go there
Rip off.
Place order by incident. I was at Austin to order some coffee and cookies for me and my friends. Forgot to change location. Don’t know how to cancel it. Took out my money without getting the order. And when I call to refund it. They said it going to take up to 48 hours for a refund. 2 days later. Never received my money back. Call again and they told me they going to ask their manager to call me back and never received a phone call.
The staff is super friendly and always so amazing! Our food and drinks are always awesome and if they do make a tiny mistake or forget something they are on top of it! Worth the money. Highly recommend the strawberry smoothie, spicy breakfast wrap, and any coffee drink!
Need to work on customer service
We have now tried scooters twice, and only because our regular shop is closed on Sundays. Disappointing both times, and a waste of money. My hot peppermint mocha was cold and definitely was just hot chocolate. No hint of coffee whatsoever. Which would have been fine if it was at least hot. My husband's red bull drink was watered down and not even worth drinking. My 3 year old daughter's children's hot chocolate was so hot she burned her mouth. Even after I specifically asked for it to be cooler or have ice added to it to make it safe. I'm an avid coffee drinker, and I will not be wasting my money here again.
So good!
A+
Absolutely love scooters, beats out any of the other coffee makers bar none been there enough the girls know me as soon as I pull in they're Pleasant cheerful and go out of their way for their service. Won't go to anybody else
Excellent coffee
My first time here and they were the kindest. Thank you for hiring great staff. ⭐️🌟⭐️ The pumpkin caramelicious tasted incredibly good. 😋
I went here the first day it was opened , after I got off of a long day of work . I tried something with pumpkin Carmel with coffee. Hot drink, it tasted very bland and I could not taste any pumpkin! It was a big disappointment! I was waiting for that Wowza moment. I won’t be back
I love the coffee! I’ve been there 4 times and my only complaint is that I have the app and it has a scan system to it. Are they supposed to ask me if I have the app and scan it for “points” or is that just not a legit thing?! The 4 times I’ve been there I was never asked so I feel like if that is something I was supposed to have scanned I got jipped 4 times.
Great to have this handy coffee shop here! The staff is always friendly. Coffee is GOOD!
Awesome highly recommend