Reviews (100)
Great service, delicious drinks!
All the employees are kind, the couple of times my drink has seemed off they remake it for me no problem. I go here near daily, as I'm autistic and it's one of my safe meals to get breakfast/ lunch here mostly because there's rarely deviation, &when there is, they fix it😁 i hate being a bother and they make it as smooth as possible.
I love biggby
Super friendly and willing to help. They offered to remake my drink for me when they didn’t need to because I was late picking it up. 10/10 service
Best coffee in town! Absolutely love it.
Great 👍
Biggby is in my top 2 in the Kalamazoo area for best brewed coffee
Got my midday coffee. Always a good place to stop.
Best coffee around 😍
Definitely ask for your receipt!! I've never gotten a receipt from here unless I specifically ask for it. Lately I noticed that I've been overcharged. Turns out they are upping the prices and they are not what is posted on their boards. As well as I have a suspicion that the ladies might be charging tips without asking if people want to tip. Just beware that they will charge you more than what's on the board and GET YOUR RECIEPT!!
The coffee is great, but the service is slower than a snail! 4 cars in line, 10 minutes for each car, no joke! From the time we got in line to leaving with our coffee was about 45 minutes.
Still the best coffee but getting so expensive
It is what it is. Better than Starbuck's but what isn't.
I was the 6th car in the drive thru lone and waited 12 minutes to place my order, and another 10 minutes before getting my order. Ordered Mocha Latte, and coffee ended up being a little grittier and darker tasting than other locations. Not what I expect from Biggbys.
As I love BIGGBY coffee this time was very disappointing I ordered a frozen coffe they said it was to late to blend it due to closing in 45 min ok so I said I’ll take it iced not a Big deal but when I get only 5 mins away I noticed it taste like sour milk so I had called to make sure the milk/creamer was not expired the lady on the phone dismissed trying to look at it and explain to me they checked it already this morning and it hasn’t been sitting on the counter it’s fine nothings wrong with it so I just spent $6 dollars on a drink I have to throw away because it taste like spoiled milk
I love there drinks and vegetarian food that good they are very friendly.
My favorite coffee shop and the staff always has a smile
I live right by this location. Parking lot is a mess, slow services, employees ask for tips when they get orders incorrect. Today I got 2 medium iced coffees and I got 2 smalls. $12 for 2 small coffees and you still expect a tip? Not a chance. Covid is over. If I hand you my card don’t hand me the card reader, you’re not getting a tip. This isn’t a restaurant.
I keep trying to give this location the benefit of the doubt because they seem short staffed. Today was the second time I waited for about 15-20 minutes. The upsetting part is that five or six vehicles placed their orders after me and were served first. A better system would be great!
They messed up my order twice. But more then made up for it. Still a good place to me.