Real Coffee Club
Coffee shopCoffee shop

BIGGBY COFFEE

★★★★½ 4.6/5 (100 reviews)
$$
2030 Lake Michigan Dr NW F & G, Grand Rapids, MI 49504, United States +1 616-735-4990 Website
BIGGBY COFFEE BIGGBY COFFEE BIGGBY COFFEE BIGGBY COFFEE BIGGBY COFFEE

Reviews (100)

Noah Lynch
Noah Lynch
★★★★★ Jan 20, 1970

Had a delicious Banana Berry Freeze during happy hour and was very pleased.

laura kenworthy
laura kenworthy
★★★★★ Jan 20, 1970

These baristas always do a very nice job, my drink is always correct and they're kind and conversational when I go in.

Amy Triggs
Amy Triggs
★★★★☆ Jan 20, 1970

The coffee is always great. I do wish the employees cleaned more. Sometimes I'm the only one sitting in the sitting area for a while and they'll just be talking in the back when the floor is very dirty and the ladies bathroom needs a really good scrubbing.

Swagaar
Swagaar
★★★★★ Jan 20, 1970

I love this place good atmosphere and always happy to help. Wonderful customer service and good quality drinks. Stay caffeinaded

Miranda DeWitt
Miranda DeWitt
★★★★★ Jan 20, 1970

This location is the best! They are always kind and cheerful. They do a wonderful job with the drinks and even take on a challenge of a custom drink.

Jason Chen
Jason Chen
★☆☆☆☆ Jan 20, 1970

Ordered cappuccino with whipped cream received only half cup of coffee with nothing.

Blake Roberts
Blake Roberts
★☆☆☆☆ Jan 20, 1970

I went to buy gift cards for a Christmas party I was going to later in the afternoon. The girl behind the counter was sitting on her phone started making them and they gave me all scratched up cards oh, and put $10 gifts onto $50 cards. This would make it look like I was giving somebody a $50 card that I had already used $40 of. I went back to return them and get my money back when I noticed and they took the cards give me a receipt and never gave me my money back. As of yet I am still waiting for $65 and I've been talking to corporate and trying to get a hold of a manager at this location which doesn't seem to exist. I called the location and asked if there was a manager in or if I could have the owners number and he hung up on me. I would never go to this location again very unprofessional. And they still owe me $65

Jen L
Jen L
★★★★★ Jan 20, 1970

This location has super friendly people. Hard to find these days. Every drink is perfect.

Jenny Phrase
Jenny Phrase
★★★★★ Jan 20, 1970

Good place for a quick drink.

Alyssa Meyer
Alyssa Meyer
★★★★☆ Jan 20, 1970

Surprised there’s not a drive through but the service was great!

Jessica Jasperse
Jessica Jasperse
★★★★★ Jan 20, 1970

All of the staff here are so kind. This is my regular spot now!

Michael Kohl
Michael Kohl
★★★★★ Jan 20, 1970

Friendly folks and quick service. Nice selection of non dairy milk and some unique drinks ( for example a tumeric latte or a lavender iced drink). The vegan breakfast 'sausage' bagel sandwich was a bit pricy but a welcome vegetarian / vegan addition.

Heather Sturdavant
Heather Sturdavant
★★★★★ Jan 20, 1970

The baristas are amazing!

Thomas Kolenda
Thomas Kolenda
★★★★★ Jan 20, 1970

Great service

Raeann Moore
Raeann Moore
★☆☆☆☆ Jan 20, 1970

Ordered 2 iced drinks..one barely had ice & the other had zero ice— ice had melted & drink was not cold whatsoever when served. Workers disorganized & verbally arguing about how to make the drink & when to put ice in before/after the hot espresso yet still served the drinks poorly.

Irene Zakari
Irene Zakari
★★★★★ Jan 20, 1970

The employees there do a great job! They know their job. I normally get the Teddy bear latte. This is the best coffee I have had in a long time.

Linzi Shelton
Linzi Shelton
★☆☆☆☆ Jan 20, 1970

Okay so i used to work at a biggby in highschool, so i know very well this goes to the pump. I figured it was just ice while i was drinking my coffee. But then it was warm and i could tell something was in it. I cannot make this up, i seriously wonder how in the world the employees didn’t realize this was in my cup 😂😂 i normally never leave reviews but like come on guys…..

Walt Lodes III
Walt Lodes III
★★★★★ Jan 20, 1970

Always love this quaint little spot on such a busy section of town! Decent coffee, and the staff is always friendly! Always a table to sit.

Robert Orrell
Robert Orrell
★★★★★ Jan 20, 1970

Best coffee in town. Great service. Still rocks.

Chuck Decator
Chuck Decator
★★★★★ Jan 20, 1970

Nice