Reviews (100)
I worked at this location for almost two years, and in that time over 30 baristas came in and out of that store. The turnover is insanely high for so many reasons. The wage is barely livable and you're lucky if you get 40 hours a week even as a full-time barista. Schedules were always posted the day before they started, often times with gaps or scheduling people who had given advanced notice they needed that time off. Trainees were given maybe three days of training before being thrown onto the line by themselves - which is what makes the wait so long by the way. There was zero communication from management and when issues were raised to upper management they promised to look into it but changes were never made. I understand this isn't the most important or impactful job, but I really loved being a barista. And I know so many other people who left who loved their jobs, but the lack of care and appreciation takes a toll. But Biggby's owned by Pavilion Ventures struggle for a reason - every cup says they "love the people behind their coffee", but what they really care about is the money, often to the point of detriment to their baristas.
Quick drive through today
The only Biggby in the city that I feel I can rely on. One of very very few places left where I can go before work or during my break without having to stress making it on time. Speed aside, the staff here is great!
The girl at the window was very rude and lied then proceeded to get an attitude instead of apologizing bc we paid for extra shots and it's not okay! I will be contacting the manager. And finding a different coffee place ❤️
The slowest coffee shop I’ve ever gone to. I was the ONLY one in line then they waited for two more cars to show up, then they made drinks for all 3 cars and waited till then to make mine. The drink also tasted terrible. Overall, won’t go back to this place, even if I never have caffeine again.
The last few times we when here we got the breakfast bagels, they were burnt, and the eggs were ice cold.
I've only been through the drive thru and that can be a little awkward to get in and out of due to the cross section it sits on (fuller and Leonard). The drive thru window is on the corner of the building and can be missed if your not paying attention/your first time going to this location. Barista's are very friendly and professional, I enjoy their service.
They do great with my dietary restrictions and have fast service!
Plenty of choices and a nice chill environment provided.
Love the staff and the dinks are consistent
Had a great cup of hot cocoa here. Wireless internet was good for getting work done and reasonable amount of space in from and back. Only issue was the music. Too loud.
I don’t know his name but there was an employee working the drive-thru who was one of the nicest people ever. He was so enthusiastic about his job and really lifted the mood! He also gave us a coupon. Sweet guy.
Service was kind of slow… could hear inside the store in the drive thru order area…. Pretty loud… but the lady was super nice at the window (: good location also
Extremely long wait. We waited in the Drive-Thru for over half an hour and then left. There are only four cars ahead of us. In the half an hour we moved two cars up. Must have been very understaffed.
Do NOT go here if you're on a time crunch! I waited 20 minutes in the drive thru before I had to leave for work. I was 5 minutes late for work & no coffee!
The absolutely slowest drive through I’ve ever tried to go to. I’ve attempted various times of day to give them the benefit of the doubt and it has never changed. Don’t bother unless you have over an hour to wait for a coffee
Long waits and only 2 people working but they do the best they can.
What happened with this place? Service has tanked and I have NEVER had to sit in a drive through as long as this location. Fix it or you're going to lose business.
THE SLOWEST BIGGBY ON PLANET EARTH Me & my boyfriend had a bet on how long we would wait. Pulled in at 10:40, my bet was 11am… Still in line, it’s 10:55, about to win this bet EDIT: it’s 11:01, 21 minutes, & 4 cars pulling out of line behind us EDIT #2: 11:10, made bragel wrong now waiting for them to correct it. 15 cars have pulled out of line, been keeping a count EDIT #3: 11:17, FINALLY pulling out. We’re at 18 cars that pulled out
Ordered 2 hot drinks and 2 bagels at 8:20am. 2 cars ahead of me both got 1 drink. Pulled up to window at 8:30, 8:40 they opened the window and said they were waiting on my bagels. 8:45 got my drinks, Luke warm. 9:00am I'm got my bagels. 40 mins?!?! Will never return to this place again. Look at all the recent reviews. Yikes.