Reviews (32)
Coffee was fine but the breakfast bacon burrito was horrible. Any speciality coffee place I've been to has had decent food. Not here. Before the owner comes on here to say they'll pass this along to their staff or whatever I'll say this directly to you: It's your decision to sell awful microwave food. A $2.49 gas station burrito is better than your half sized microwaved sour egg baconless bacon burrito. I would have rather thrown $5 in the trash. Instead I threw 3/4 of a 'burrito' in the trash. I can't believe you would take money and trick people into putting that garbage in their mouths. You should be ashamed of yourselves. I won't be back.
We wanted two cups of decafe coffee. They did not have brewed coffee. I recommend that Scooters gets a French Press so they can truly have a full service coffee stand. Service was great.
ordered a cold brew and more than half of the cup is just foam . Which is a rip off when you pay eleven dollars to just get 2 cups that are mostly foam.
Thought this was too cute to pass! The staff was patient and gave recommendations, would highly recommend.
Terrible, I asked for a large iced drink and they filled whole cup with ice barely any liquid so I went back for another because I wasn’t full, ordered a large iced drink with no ice and they weren’t able to deliver:( I feel ripped off
I am extremely disappointed. I’ve only been to scooters coffee three times and every single time I’ve had a bad experience but the most recent one with a cherry on top. I have a severe dairy sensitivity and so I went through the drive-through and I let them know of that and I let them know that I would like a “large iced caramel latte with the caramel syrup not the sauce” because I am aware that the sauce has dairy in it. I then proceeded to pull up to the window and pay almost 8 dollars for this drink for them to hand me a all white drink. But before she even handed it to me she looked at it and then looked back up at me and then looked back at the drink and then handed out the window like she obviously knew that there was something wrong but I don’t work at scooters coffee so I was giving them the benefit of the doubt. As soon as I took a sip it is literally straight oat milk and I should’ve known better and I should’ve asked for it to be remade but this is now the third time that I’ve gotten my coffee and it’s been made wrong. It’s also very frustrating that there was no receipt that was given to me and there’s no indicators on the cup letting me know that yes they did indeed use a dairy alternative milk especially since it is an up charge.
Ordered a nitro cold brew and was presented with a cup that was only a third filled. I turned back to ask a question and the drive thru window was already closed. They also rushed away. I couldn’t get there attention, so I just left. $6 for a third of the serving is ridiculous. And to run away like that, it’s almost like they knew they were shorting me.
Rude customer service all because I asked for a 2nd sandwich at the window
We had a great experience! The drinks were great and employees were super sweet, patient and helpful!
I’ve been a few times now and the service, coffee and sweet treats are awesome!!
great prices, friendly staff
Fast charming service, perfectly blended coffee, fair prices. For what Scooter's offers, their coffee choices are fun and delicious. An amazing mixture of coffee and whatever other ingredient you may have in your drink; I highly recommend. Also, grab yourself a Velvet cake pop. Delicious.
New coffee shop in town; have not tried it yet; store looks nice from the outside
their cold brew taste like coffee flavored water and 99% water. sweet foam is just foam, :(
Poor service they chat with friends rude at the window poor service employee name is brink tech(1) big rapids Michigan....... lost customer friend talking is more important in customer's
My first experience was not the greatest. I got an iced carmalicious and it did not taste remotely good. I got a spicy breakfast burrito, and as others mentioned it was microwaved inside a bag. The whole burrito was soggy and dripping all over. I’ll stick with BIGGBY.
I did not enjoy my first experience at scooters, but I will try again and update my review if it changes. I did an app order so I could just go there and pick it up. I ordered a turkey sausage sandwich with no cheese and when I got there, they didn't have a turkey sausage sandwich at all and they informed me they couldn't do no cheese because they are pre-made. So instead, I got a bacon, sausage, and egg breakfast burrito. I also ordered an iced matcha latte with light ice. When I received my order, the breakfast burrito was in a hot pocket pouch inside of another bag, and it was soggy. When I received my drink, the cup was filled all the way with ice. I wish they wouldn't have offered the no cheese option on the app if that wasn't possible, as well as listened to the light ice option that I had selected. The food was not worth the price, if you have the time, you'd be better off going to biggby or starbucks. It was fast, though. I was in and out of the line in less than 2 minutes. Overall, I was not very impressed.
Me and my boyfriend stopped for a mocha and their peanut butter crunch frappe and we were not disappointed!! Both were fantastic, definitely will choose scooters over Starbucks and Biggby.
iced White mocha 10/10 Iced sea salt caramelicious 100/10 I ordered the cold brew with sweet foam and caramel drizzle, the coffee is delicious, however the sweet foam has no flavor at all. It’s basically just… foam..? And I didn’t get the caramel drizzle. My fiancé got the strawberry Açaí quencher with lemonade, however it doesn’t have lemonade in it. Overall it’s a very very good coffee shop though!!!
Waffle sausage sandwich was amazing! Pardon me I am fat. My wife said her coffee with Carmel and almond milk was also good!