Reviews (100)
Stopped in for more gigantic cookies...so delicious. Can't find these anywhere else .
Friendly staff and great doughnuts!
Very nice people and tasty donuts
The best doughnuts in Michigan!
Very nice people, great atmosphere
Great donuts and great little place! First time going to Cops and Donuts. The bacon one was pretty amazing, and my kids loved them! Very clean and very friendly staff. Will definitely visit again.
Doughnuts are huge and yummy. Day old are a great deal!
Interesting downtown location, large & tasty doughnuts...
Very good all over the place super clean the person running the place new her product and was very gracious.
They were not as good as they had been in the past. The donuts tasted different this time. They tasted more like regular donuts instead of the donuts that we had had at other times when we came up to Bay City. Not worth it this time.
the flavors were so good and the chocolate was so rich
Love the homemade bread and the donuts are amazing ❤️
If I could give zero stars for how this company handles customer care, I would. Honestly, I’ve never had an issue before today. Our family has loved Cops. This evening, though, I called and spoke with Alexia who was unwilling to do anything for me, as three of the five donuts I purchased were hard as rocks. They had to have been SEVERAL days old. I’ve gotten raw cinnamon rolls from this place before, and they’ve always been so considerate and concerned when that happens (yes, we still went back bc of the fact that whoever was on duty stood behind the product and obviously was embarrassed that they had sold us raw donuts). Conversely, this evening’s phone call (5:40pm Thursday, March 9, 2023) might’ve been one of THE most unpleasant exchanges I’ve ever had with anyone. I was kind, honest, and explained the situation in great detail. Instead of a rational, caring response, I got nothing but silence on the other end of the line. When I asked if we were to just, “eat our hard donuts”, she responded with, “Okay” (which honestly didn’t even make sense given my question). I then asked her name (ALEXIA) and got off the phone with her. I will no longer be visiting Cops, spread the word about their hard donuts and unkind customer care, and save my business for Barney’s instead.
Yum
The raspberry filled paczki was very good.
Really good bakery chain in Mid to Northern Michigan. We've been seeing their signs on I75 & US10 for years. We finally decided to stop and see what they were about. We chose the Bay City location. The staff on site were incredibly nice and helpful. The atmosphere and charm is high at this shop. We like the merchandise and all the knick knacks they have for sale as well but real stars of the show are bakery items. They have bear claws, paczkis, cinnamon rolls, sticky buns, and of course doughnuts, as well as a whole bunch of other confections. They are very heavily advertised in Michigan so we did go in with high expections and they were mostly met. We had a strawberry filled paczki and a cherry blossom. They were both well baked and tasty, but not superb. Much better than typical store bought doughnuts but not the best we have ever had but the price was incredibly reasonable, especially given the size of them Recommended if you're hankering for a good doughnut and you're in the area.
I drove all the way from Grove City Ohio to have a doughnut here. They didn't let me down.
Yummy donuts. Super nice staff. Long waits in line but totally worth the wait.
Good donuts. You get a baker's dozen for about $20. I would go there again.
It would be a 5 star if you offered an incentive program. I go in every day or at least every other day.