Reviews (22)
Always great coffee
I absolutely love this new Biggby! The staff is always smiling and cheerful and welcoming. I’ve tried a ton of different drinks and I’ve loved every single one of them. Some of my favorite staff are Sabrina, Josie, and Jazmin. Their smiles and great attitudes make my day every time I’m in.
The coffee here is amazing!! I have been coming here ever since I first tried Biggby. The atmosphere and the customer service is incredible, all the baristas are very nice and friendly. Tess is always killing it and always makes sure I'm satisfied with my drink she does an amazing job! ❤️ I am always excited to get my coffee from here!! 10/10 HIGHLY recommend coming here, it's way better than Starbucks and definitely worth coming into the store for!
I had an amazing morning at this establishment! Tess killed the customer service game and made my visit memorable! Highly recommend this location because of the incredible service and hospitality offered.
Absolutely fantastic drinks, food, and service. Everyone in the store was happy and friendly, all customers around me seemed happy too. Tess is my favorite barista 💕
Incredible service as always. Tess was very kind and friendly and recommended us all the perfect drinks. Drink your coffee here fs.
I don’t go to Biggby often, but when I do Tess is always there to greet me with a smile and a sunshine attitude ✨☀️ makes my day to get such astounding service with an amazingly made drink to treat myself with!! 10/10 love this location :)
The coffee is way better than Starbucks and more choices, too.
First time in your store. Right after paying $15 for 2 weak tasting ice coffees for the 2 of us. This fella walks in all google eyed for one of the barista girls and gets told about a buy one get one coupon on Facebook and he was by himself. I had not even left the register area and was very upset to not be treated equally. The girl working got his free drink by the way. He got half off, and I just paid full price. Bad business.
I’ve been constantly going since their opening day and ❤️❤️ the baristas are amazing and the drinks are too
AMAZING all around! I’ve been addicted since them opening! Great friendly staff, Gabby and Allison’s smiling faces and great personalities made the experience so much better! Congrats Martha and Conrad! You really brought something great to Bay City!!
Wonderful experience at this location.
Friendly employees, my drinks have been made correctly, and I love that they open at 6am. Giving 4 stars instead of 5 due to having to go back to where people are waiting for their orders to be able to see the menu and then walking back to the front of the store to get in line to order. Also would love to see online ordering.
Had a ham& cheese bagel and a vanilla flavored coffee I enjoyed it.
Went for BOGO Day and got the butter beer latte iced, my gf got a frozen butter beer latte and they were sooooooo good! Allyson at the front counter was super nice and helpful. The service was fast and friendly! Can’t wait to make this my new daily stop! ❤️
Popped into bigby this morning because I’ve been excited to try it, I went into bigby and was lost because I’ve never had it before and the cashier was so nice and friendly she helped me decide on a great amazing drink and helped me with rewards. Great place I will be back!
Stopped in to check it out this morning. Was delightfuly suprised when the cashier informed me it was bogo day, super friendly. Got my classic banna berry creme freeze and it tasted great as always. Keep up the good work and smiling faces. Will be back.
came in this morning for the bogo, cashier was so friendly and helpful made ordering a breeze seeing how I was a new customer.! not only was the drink amazing the service was aswell. I’m sure wait times will improve the longer it’s open. Definitely will be back and because of the cashier I have my new favorite drink Caramel marvel!!
Nice Store staff very friendly. Staff working very hard but time to wait for the specialty drink a little slow I believe they will improve on that since many are new at being baristas. Good luck will stop in again.
Very glad to have a Biggby in Bay City, and the owners and workers all seem great! Will definitely be returning!