Reviews (100)
Absolutely disrespectful. I walk in and this bigger girl with a yellow sweatshirt says outloud with a bunch of customers in their shop, "jesus christ". Then she proceeds to stair at me and mumble under her breath to another customer she is friends with, while messing around, saying completely rude comments. Don't go if your not ready to be judged.
It has a clean atmosphere and had friendly waiters that served delicious drinks. Nothing more to say
I go in regularly and the quality of your drink can kind of depend on who is working. Usually pretty great though!
The Service was good and the Atmosphere was good. But the drinks were great, one thing I would reccomend is asking what certain drinks are before ordering though. I only say this because I had a drink that I didn't like a whole lot but tried another one and it tasted great. So find what suits you!
I’m on a business road trip and stumbled upon HI Tea, a very cute shop in Cedar Rapids with good quality tea and boba! The drinks are customizable and they have a really nice tea selection, snacks, and rolled ice cream (though I just got the bubble tea).
Enjoyed a lavender milk tea and a milk bubble tea and matcha rolled ice cream. Everything tasted great and the service was very good. I highly recommend the rolled ice cream in whichever flavor you like. There is a massive sticky note wall with some lovely art on it. Will be back very soon.
Went to Hitea for the first time. Immediately felt like girl at register was mad we were even there. While ordering the girl had an AirPod one and seemed very annoyed. I wanted to ask more about my drink but she made it very difficult and just pointed to some jars of boba and just said to choose basically. At that point I just wanted the drink and to get out of there. As a good service worker I always like to tip others for their work. I could not bring myself to tip for that type of service which sucks for her coworker who’s losing money due to her.
I ordered a boba and it was very nasty.
Ordered a brown sugar milk tea but unfortunately did not get any brown sugar syrup in my drink so was not able to enjoy it as much. Other wise the place looks pretty cool and the staff seem to be friendly.
This tea is lit and fire it’s so good! I came in after I had a major surgery and all I wanted was some qualitea (ha) boba tea after a rough procedure and it was so much better than I could’ve dreamed! My boyfriend got a passion fruit tea and I got a milk tea, both were amazing but I had him get another passion fruit tea for us to share on the road. So thankful we stopped here for tea, so delish and a great pick me up after a rough morning!
Tried Vietnamese Coffee 10/10. Kids are addicted to Milk Tea with Boba. Great appearance in the tall plastic glasses and wide straws. Go there often.
My first time being there and I will not be back because of the customer service. I understand they’re having trouble hiring but the one girl behind the counter was not making any effort to do anything as the other girl behind her was making all the drinks. The girl at the register did not say anything and I stood there wondering when I’d be able to order and she was leaning against the register, rubbing her eyes & mumbling that I could order. Not even asking if I was ready just that “I could.” She asked if I wanted boba and I said yes trying to find the flavors and after 20 seconds of me looking for them, she finally points to them. Her attitude was just mumbling words & when I went to pay, she got her phone out and was on her phone with an AirPod in. Then she was walking around, rolling her eyes, hand on her hip and just mumbling words. Didn’t even know how to make my drink and made the other girl do it. The drink was good, but not good enough for me to come back because of the customer service.
All the staff greeted me kindly and everytime I've been in there I've had nothing but amazing customer service...until now. A employee with bright dyed red hair was asked by one of their very busy coworkers to help make drinks but he ignored her and walked out. Very rude and bad work ethic.
Got the lemon lime with peach bubbles. Very tasty but sort of pricy. Also, join the PretendObject cult on Twitch!
The ice cream was good and also the tea. Fast and efficient. The place was neat and clean.
Normally I enjoy my experience at Hi Tea- but now that there is a completely new staff, the service is awful. The regular worker with bangs and glasses is the best, and honestly I feel bad for her! She was the only one actually taking orders and making drinks. Her co-worker was just sitting on her phone and ignoring everyone who came in. She even watched me walk in and totally ignored me and made the worker with glasses do everything during a rush while she just sat there. Hoping the staff will actually start working and get drinks out I'm a timely manner and actually interact with their customer base.
Great tea and awesome staff. Very clean and quick.
I have been going to HiTea religiously for 3 years. Everytime I have gone I've had nothing but Good customer service, great drinks/ice cream, reasonable prices, and a friendly and welcoming environment (super aesthetic too!). I love supporting a small business and drinking their yummy boba 😋
I always enjoy coming here, and neither the service nor the drinks have ever disappointed me! I'm always greeted with a smile, and the staff is always happy to offer suggestions when I'm unsure of what to get. The lychee milk tea with tapioca boba is my particular favorite among their specialized milk teas, however all of them are excellent! I highly recommend.
A small shop with delicious characteristics, providing the best drinks for the people here.