Reviews (100)
Have not experience it yet I called for directions 6 times. Someone picked up the first time and I lost connection. Call back several times and someone finally picked up and when I said hello, hello, The female hung up. Very bad service. Update: Finally found the ice cream parlor and spoke with the woman who initially answered and hung up the phone. She explained she couldn't hear and thought it was a crank call. Sounds reasonable to me. The banana split was outstanding!! When I feel better I'll take my nephew there. Good customer service!! I give it a 5 🌟 now.
It was very expensive but it was really good ice cream. The people were nice and inside, which was adorable. It would be perfect for young kids to have birthday parties
Some of the best ice cream , super friendly and clean service.
just called to ask if they were hiring and nobody answered the first time. when i called them again a lady answered and when i asked if they were hiring, she replied with,” no we’re not, take a hint.” with a horrible attitude. there was no need to be rude or treat me with such disrespect.
Great icecream selection! Their coffee toffee crunch icecream was 👌👌👌. They also have a pool of sprinkles and a couple photo booths to have fun with
My family and I happened into this very interesting ice cream shop after church one Sunday. This place was completely empty and we had the place completely to ourselves. They have a sprinkle pit and photo opportunity area. Personally, I thought this place was super cute. The young lady behind the counter was equally as sweet with grand patience. She was nice even after my 3yr old dropped an entire milk shake and then an ice cream cone. Lol. The ice cream flavors were not terribly adventurous but they had a large selection of classic with a creative twist. Price was very far and the parking was very accessible. They do have a drive thru so I definitely suggest making a trip there, even if you don’t have a lot of time!
Went to sweet cone and water a milkshake and they said it was down but when I got to the window they said it was working but was to lazy to do it… terrible service
So delicious! Unique flavor, big helpings, and perfect for a hot summer day.
Very good ice cream. Pricey. Modern .clean.
Good ice cream place was extremely clean counter help was nice.
Today was my 1st visit to Sweet Cone Alabama. I’ve been wanted to try for a while so I was super excited. Upon entering the store I was very happy with the size and how clean and spacious the store is. I also thought the sprinkle bed and photo booths were so cute. However, I was never greeted. The staff had a blank stare and asked what we wanted. No enthusiasm, it was very weird and off. This is such a nice store and the ice cream is really good. It’s just unfortunate that the unwelcoming and unappreciated demeanor of the staff will stray customers away.
Amazing Little Place. Great Young Lady working . She was the only one there. she not only had us and some other people in the lobby but also she was taking care of all the drive thru orders. Smiled the whole time and greeted everyone the same. This young lady definitely deserves a raise I typically give shout outs on my reviews but the receipt doesn't have her name. Date and time of our stop at this shop are . March 23rd 2023. 8:33pm.
Great atmosphere, ice cream was delicious and the photo booths and sprinkle pool added that extra pop for the kids to have an extra experience.
My daughter wanted a banana split for her birthday. She doesn't eat chocolate ice cream or sauce. We asked to change to vanilla and any other sauce. They said that you can't change any flavors on any of their sundaes or splits. There is no difference in price for different ice cream. It was pretty ridiculous. We drove down the street to a place with customer service. I would have made it a 1 star review but it was clean
Amazing service and outstanding ice cream
Way too expensive for what you get. $10 for a milkshake is pure insanity. It was ok, but I've had better at other ice cream shops and didn't have to cut off my right arm to pay for it. No wonder this place is always empty.
The ice cream served there is very delicious and they give you a generous serving as well. Although, there was no original chocolate chip ice cream this trip, there were still some very good flavors. I had the Red Velvet Cake with hot fudge.
We went in for ice cream and it was a very strange experience. The server stalked out of the back and didn't say a word the entire time, didn't even greet us. She finally spoke when we paid, but she just stared at us. The 2 cones cost $20 (not including tip). While the ice cream was good, it wasn't THAT good. The atmosphere in the shop overall was very unsettling with no music and no interaction.
Great unique toppings, something for everyone. They do allow you to sample and the service was excellent. Store very clean, acknowledged as you enter and they make sure to take care of you! I will definitely return....
This sweet little spot never disappoints us. They are my go to spot for ice cream with my family and they have impeccable customer service. Thank you guys for all the sweet treats. 😋