Reviews (100)
Very basic place but a nice drink anyways
Boba addict chooses volume and convenience over quality beverages, food, service, and atmosphere. This is a business with big potential that has gravely missed the mark. And as a Clovis local who has gone here for years (pre pandemic to now) and used to recommend Boba Addict to everyone I came across… Do not go here! Here’s why: 1. They have removed all seating so their shop is literally just a giant empty room with no seats. 2. If you are paying with card you are required to use a kiosk to order where a default tip is checked. 3. Food used to be bomb and good value pre pandemic, now it’s shrinkflation to the max, and poor quality. 4. Again… No atmosphere. No vibe. It’s unwelcoming. 5. The sauce containers are half the size of the regular sauce containers you’d expect, and are filled less than halfway. This isn’t a place to stay to drink your beverage and chat with friends. It’s like a gas station, you stand in line to purchase your drink and get the heck out. Hopefully one day they will change back into the good old boba tea shop they once were pre pandemic. We can only hope.
While the drink was delicious the interior was not decorated, dirty, and not clear how to order. Ipad were not santized to order.
Never again will I go to this place. I been a loyal customer. Even the manager recognized me since I do go in a lot. Well today I wanted to try something new I got Takoyaki. Well the discrimination sounded like something I might like since I always get lobster balls. Well when I went to eat it. The center was mushy and very unpleasant looking to eat I told the worker it looked undercooked and I can't eat anything mushy and doughy. He said ok and that he would make me something else. I asked for lobster balls instead. He told me to wait 5 minutes and they will be ready. Well instead he said if I want lobster balls I would have to pay for them. The manager told me. I can't get a refund or an exchange. I said so it's basically eat at your own risk she said yes. I was furious how can they take my money, not offer refund or and exchange and threw away my order so I was out of everything. When owners reply back to these reviews we have no way to respond back to them. They are just trying to make it seem like they are trying to fix the situation when they really are not.
I ordered the banana snow bulba for my wife and she complained about small pieces of plastic in her drink at first I didn’t believe I told her to be quiet and drink it ! Then I tried it and yes it had plastic in it. This is the last time me and my wife will be going back here!
This use to be my favorite place, first they removed the tables, fine whatever now they don't even take your order. You order on a kiosk. So impersonal, this is the place for you if you want no interaction. Drinks are still good, just not the same.
Pretty good place. The chickens a little dry and the building is empty. Overall good though!
Great customer service and recommendations after getting to know me. Thank you for taking that time.
Love that u can get less sweet! Also this is like the only boba place that sells a larger size! Don't love the location just because it's not really a hang out place. Otherwise love the drinks!
Powdered flavor, but fast and cheap boba.
my goto place for boba. their matcha red bean is my favorite and portions are larger than competition. nice staff. only wish this place had seating to just chill
Plenty of delicious options and the boba is always the perfect texture. The creamer is non dairy/lactose free too!
Good drinks, good prices . No complaints (:
I don’t like this place they got it wrong and my order tasted so nasty and disgusting please don’t go here it will save you some money.
Pretty good boba place. They have a very wide range of toppings and tea. A little bit overwhelming but each flavor is unique and I highly recommend. Definitely a bang for your buck. Has a reward points system and you can get a free tea for every ten drinks I believe. Sells their own merch in the form of reusable straws, stuffed boba and tumblrs. About a ten minute walk from Target. Friendly staff, was patient when I had trouble deciding what to get. Will come here again. :) highly recommend.
I used to really love this place. Even through covid it was our go to Boba location. Sadly they switched over to a machine based ordering system and they seem to have lost all the customer care that they had. Ordering has become tedious and ordering something as simple as a jasmine shaken tea gets messed up.
Our favorite(.)! And always our first or last last visit when coming to visit family and our hometown. White chocolate snow bubble with coffee jelly! This is the bomb !
We love this place. Not sure how I feel about the machine taking our orders.. my daughter loved her new boba addict plush.
Customer service is not friendly.
A heavy set asian lady wasted my time and gas because shes not that smart. I ordered online to avoid long lines and annoying kiosk machines, when i arrived i gave the name and phone number to pick up my order but the lady said the order did not not go through but later to find out when i went there a second time she made the mistake, you cant be making these kind of mistakes when it is super hot outside and gas is so much money and we are using your annoying online service too. I promise you that i and who ever i know will not return to this boba store, waste of time, gas, money, breath and my life.