Santos Coffee Hoover

It was not too expensive, very healthy, and has a great atmosphere. I definitely recommend this place to people, especially vegetarians, vegans, and people trying to lose weight.

We ordered caffe latte and signature coffee. We tried them immediately after receiving. Both were super sour and we had to spit out. We told Staff something was wrong, then She let us taste milk. We found out, it was totally rotten milk. She excused us that the expire date is still in 3 days later. We have no clue how they keep milk (Probably all day standing next coffee machine?), but they should more often check the quality and Hygiene! She opened another milk and made them again (next one was OK). 4 staffs were in the kitchen, but only one staff got order and made coffee. So you have to estimate min. 15 min to get coffee. We have been highly recommended this coffee shop by friend, but we would never be back.

Absolutely phenomenal! Great local coffee shop vibe and excellent drinks. Highly recommend making a visit if you are in the area.

Nice place. Great coffee. I love the story behind the business!

I have never had a bad experience here. They have great coffee and a savory bowl that is to die for. I highly recommend coming here to get a coffee beverage and relax. They have a great atmosphere.

Very nice people and great food and service. Eat here several times and nothing bad to report. Tasty coffees as well.

Amazing atmosphere and music. Nice and quiet for studying/hanging out.

Cafe Nutella is AMAZING as well as any of their croissants. Love the atmosphere- only issues we had was 1) Wi-Fi is super finicky and hard to connect to and 2) Prices are a bit steep. I have been to plenty of other coffee shops across the state and Southeast that have lesser prices... besides that it was great and I think I would def come back!

Everything was perfect till today first thing the service is so good. They are so nice ,but today I order a crepe with Nutella & strawberries the strawberries was rotting ,also they drop some onions inside of the crepe by accident tested terrible also we order mango smoothie , was so sweet for my friend.

Great little coffee shop in an already busy shopping center. Packed on a Saturday. Coffee and service was good as expected.

Went here with my daughter because I was looking for a cute spot for us to check out... we felt like complete outsiders ... staff were rude, and we felt completely unwelcomed... wish we could've had a better experince... too bad saw so many good reviews...

I come to Santos often. I went into the establishment to place my order. I ordered an egg croissant and the representative (appearing to be in training) informed me they did not have the croissant. I ordered the mango Fresca....no mango. This is not an issue. What is an issue is the lack of concern/urgency....as if I should be gracious that I'm standing in the staff's presence...food be damned. I moved forward with my ordered as the cashier in training's bewilderment grew as she looked to her coworker for guidance. Just as bewildered, I continued my order forgetting to tailor my order. I've never been to this location without the representative asking the probing questions to cater the order to my liking (cheese type, etc). Why else would I pay this much for a croissant?...I REALLY like the customer service the food tastes like home and its close to home. I get home to a sandwich that my 2yo nephew could have thrown together with more love and care. I call the location to vent my concerns. No manager....no clue when the manager will be back....no number for the manager. Ohhhh...It's you...uninterested tenured coworker that should have helped...Got it. As I wait for the day that robots take over the fast food industry and we all experience the Chik-fil-a level of customer service...if it's after 10:30 AM I'll just go to Publix and make my own croissant. Manager keep the trainee...that's the only person that cares about the success of this location...but I won't be back to find out.

We Went here 3 times during our visit to Birmingham. Staff was energetic and friendly. The Food and drinks were great. Their Chipotle mayonnaise was delicious on the breakfast sandwich. Its also a favorite hangout for my father and his friends who live nearby.

Great cup of coffee and lots of places to sit and do your work if you choose

Everything is so expensive here but the employees only make $9/hr?? Edit: This wasn't heard through the grapevine, I asked an employee directly when I was considering applying.

If I wanted a side order of corporatist, capitalist patriarchy with my latte, I’d go to Starbucks

I absolutely LOVE this place!!! Both of my visits have been wonderful! The Cafe Mocha is divine and the Butter Cake is other worldly.🥰❤️ I love the manager and staff too. I'll definitely be going by again soon!

This was an amazing cup of coffee. I had a basil lavender latte. I was caught off guard. Didn't expect the coffee to be this freaking good. I got a bagel sandwich that was ok. It was delicious but nothing special. The coffee is beyond special. Can't wait to go back

Ambiance was great and the coffee was fine but oddly there were no napkins in the whole restaurant. My son made a small mess and we had to use our own towel from my car to clean it up. Mgmt/ownership just needs to know that something essential was missing today. Thats all. Love the shop

Messed up my smoothie not once but twice . Won’t be beck