Backhouse Café Coffee & Tea

I have been coming to back house for awhile now and have always had a great experience! There coffee and tea is the best that I have had! The atmosphere is amazing and great for you and your friends to go and enjoy some coffee! Highly recommend!

Mmm. Best espresso I've had outside of Italy. The atmosphere could not be moe relaxing or inviting. Will definitely be back.

Lovely shop with a very good pour over. I'm passing through and was happy to find a local shop in which to sit and sip good coffee. I didn't expect it to be this beautiful, like an old inn. Highly recommend.

Best pastries and drinks in town! I love this place! The owners are super nice and everyone is so friendly. I come here when I visit my daughter who lives here. I tell everyone about this place. I highly recommend it!
It's like a beautiful restored home 🏡 and so cozy by the fireplace on the couch. It's like you're at home and lovely roses outside. The best ambience and great food and love the chai latte. So good!!!

Lost two local customers. We have come to this coffee shop several times and enjoyed the coffee and ambiance. Male barista/owner always been kind. Today, the women owner/baker who took our order heard us incorrectly and mistakenly chose "to-go" instead of "for here." We sat at one of the tables as usual, especially as she said, "you can go take a seat and we will bring that out for you." The barista brought us our coffees and was pleasant. We were confused why they were in to-go cups instead of house cups, but this was no issue to us. We awaited our quiche to be served. The woman comes to give us our food and voices that it was entered as to-go and so the food and drinks were in containers because of this. We say, "no problem," as we were fine with the containers and were understanding of a simple mistake. That is until the woman says, "actually, it is a problem because every to-go cup and container costs money. If you are ordering for here you need to tell us." We were baffled. I voiced that my fiancé said it was for here when we ordered. She pointed at the receipt and said, "it says to-go right here." This is very poor customer service and shows an inability to recognize your own mistake and treat the customer with respect. We paid nearly $20 to be "scolded." I use this word because her last response was, "I don't want to scold you but you need to tell us that it is not to-go." Our whole perception of this business has changed. We left and we are likely to not come back. We live locally and we even spoke to her about this while ordering. We will go to the other lovely coffee shops Williamsport has to offer where we won't be berated.

These people were awful during the pandemic. Unethical business practices, political messaging, bad customer service toward people practicing CDC guidelines, etc. etc.

Also, there are two coffee local shops that are 1000% better and well respected in the community: Alabaster (downtown) & Buzzsaw (in the Pajama Factory).

Advice: Go here if you are Covid positive.

Will not return, customer service was subpar at best. After sharing my experience with a family member, they too said they had a bad customer experience at this place as well. Owner should work on his customer service skills. This business will hardly suffer from my review or lack of me being a patron nor would I want it to, I just feel that someone in a customer service position, mainly the owner of an establishment should be in check of their emotional demeanor

Best coffee shop in town! Amazing quiche , scones and other bakery items ! Ron and June always go above and beyond !

Amazing coffee and the best scones I've ever tasted! I always enjoy getting my coffee here when in the area.

One of my favorite places to be in all of Williamsport. The atmosphere is phenomenal. Can you get any better than a Victorian house? Music on Friday nights adds to the nice environment. I have gotten lattes, mochas, espresso, regular coffee and cream soda and its always great. And the baked goods :) !