New Holland Coffee Co.

This is a fairly small place with mainly larger tables and so not too many seats for people to dine in (unless you want to bump elbows with a stranger). I have been going there every day for my lunch hour this past week and always see people sitting at the tables on their laptops. That’s fine if it’s just a coffee shop but when you serve actual food you need to be able to provide a place for people to dine in (if dine in is an option). It’s truly frustrating for me to have to spend a decent amount of money for my meal and not be able to sit down and eat because 4-5 tables are taken by people on their laptops who are probably drinking the same coffee that they were an hour ago.

If it were up to me (I know it isn’t) I would put a time limit for dining. A reasonable time limit but this would prevent people from just using up space that they really don’t need but that others do.

I also know that I am not the only customer who feels this way. Every time I go there (while in line/waiting for my food) I constantly glance around the room hoping for someone to leave so that I can sit and eat. I’ve noticed that other customer’s in line do this as well. It’s a lot of frustration for everyone who is waiting for a table to have to just stand there are stare at others who aren’t even eating/drinking coffee but instead are on their computers.

So my recommendation is that time limits be set to ensure that all customers have a chance to sit and enjoy their meal. This will prevent those on their laptops from table hogging.

Definitely my favorite coffee shop in Lancaster. This location has vegan and vegetarian options. As well as non vegan food that is easy to "veganize" I wish the New Holland location had more plant based friendly options. Its absolutely beautiful inside and the staff somehow knows it's me when I call and order coffee over the phone.

Beautiful atmosphere! Staff is polite. Their chipotle Turkey wrap is absolutely delicious!!! Highly recommend everyone to try this place out if you have not already.

By far my favorite coffee house!! Simply beautiful. Staff is friendly and decor is mind blowing. Oh and food and coffee is pretty good as well lol

Generally a big fan! Whether alone or in a small group, New Holland Coffee Co. is a fantastic place to grind through work with the aid of unlimited coffee. The atmosphere and service are both great. The only reason this isn't a five star review is due to a personal gripe, that being the music. Typically it's quite good, but recently the theme has been "Christian radio" (based on whose shift it is, I imagine), which isn't really what I'm looking for in a place that I regularly visit to do work or lightly socialize. If I am alone, I just pop in my headphones and tune it out, but it would be nice (and easy) to have some more secular background noise.

My wife and I visited Lancaster for a few days and we spent a lot of our time at this coffee shop. The setting is warm and inviting, great coffee (cortado) and we both loved the salmon lox sandwich. Downtown and convenient!

The most beautifully designed coffee shop I've ever been. Espresso based drinks are always tasty!

Not a 5 out of 5 coffee shop as current rating says. (Caution: I'm a hard grader and will compare with shops around the country, not other local shops).

I review coffee shops on a 1 to 10 scale with the following rubric: 5 possible points for coffee quality, 3 possible for environment, 2 possible for customer service. Coffee didn't impress me but wasn't by any means bad (I had a drip and nitro, so verdict still out on latte game): so we'll go with 3 out of 5. Environment was great; thankful they housed me during COVID: 2 out of 3. Customer services phenomenal: 2 out of 2. Putting them at (3+2+2)/2 = 3.5, but I'll round up on google because their food is really good (I don't normally include food in rating, but hey).

Would recommend.

Love the new holland coffee in new Holland, Lancaster branch not quite up to the same standard. They were out of some of the specials, almost no pastries and our extra hot drinks were warm at best

Definitely agree with Tyler (other review, below) that this is not a 5/5 coffee shop.
Espresso needs some serious work here. Very burnt/ashy taste to the point where my girlfriend and I joked if they roasted coffee beans or charcoal briquettes.

Sandwiches were alright (tried both the avo toast and shroom toast) but somewhat underwhelming due to bread choice and not being toasted well. We actually wondered if they were toasted for a minute. But really the espresso was the main contributor to our bad experience... especially considering how they tout their coffee on the website. We came in with decent expectations.

Hopefully it was a one-off experience, but I know other local roasters that actually serve up quality espresso and wouldn’t let something like that go out to a customer. Couldn’t taste any flavor profile bc of how charred it tasted. Definitely seemed to be the beans/roasting and not that the shot was pulled incorrectly. So I’m thinking that must be standard of their espresso? Maybe someone can tell me different. Customer service is was fine and took back the espresso.