Coffee Co - Lancaster

It's good, but don't think of it as a coffee shop, think of it as a diner with good coffee. It does not have coffee shop vibes, but the food and coffee were good.

Service was excellent, the team there is very friendly.

Coffee Co is literally a hidden gem. We came across it by mistake one morning and have been regulars ever since. The environment is warm and welcoming, then the food comes in to top it all off.
**Their grilled muffins are to die for!
Honestly, I have no complaints.
So I’m sure you’re confused as to why only 4 stars. Tbh it’s simple, I’m a super clean freak and I just wish they’d dust their light fixtures.
Outside of that, they’re my favs!

Good service. Good food. Fills up quickly so go earrrrrrly!

Awesome breakfast spot, very neat space and great chia lattes! Love the new look!

The place is nice and the caramel mocha iced latte with cold foam was good. I wish the hostess sitting us down said hello the least. She just had us follow her and sat us down. She never said a word. The waitress we had was decent. Hubby ordered a croissant sandwich with egg and sausage and he said it was okay. I ordered an Avocado toast and it was. “Okay” I’ve had better. Would I come back… yes, for the coffee.

Coffee was the perfect combo of sweet and coffee flavor, the food was excellent and egg cooked perfectly

Coffee and food were great and fast. Highly recommended.

This place was excellent! The servers were friendly and fast. It was busy but they put us at a table quickly and the food also came quickly. Speaking of the food, IT WAS DELICIOUS. We got the Jammy Sammy breakfast sandwich and my sister got the western omelet. It was so tasty!
The environment was so warm and welcoming, will definitely come again if we are back in the area.

I am completely disappointed about the poor customer service received from this restaurant.

We placed an online order for pick up. Upon arrival, our food was not ready. We waited for an hour for the kitchen to prepare our meals.

What was more upsetting than waiting was the disrespect we received from a young blonde who works for thr company. She marched up to us and essentially told us off. Annoyingly and upsettingly, she stated that there are only two cooks in the kitchen and the restaurant is busy. She then said that after placing our online order, it is our responsibility to call rhe restaurant and confirm our order. WHAT? I informed her that the restaurant should have called us and informed us that the food would not be ready at the set time provided in the confirmation. We also told her that the website did not informed us to call and confirm our order after it was made.

Upon requesting that they replaced the cold coffee (about 5 coffees) that's been sitting for a hour as the food was being prepared we were told no. We were told that the manage, who is ABSENT, must approve such request.

Poor customer service, however, the chefs prepared tasty meals.

To the manager, please teach your employees proper customer service. No customer should be disrespect the way we were. Proper management would have ensured that our food was ready or to at least communicated with its customer

Upon returning home, everyone was completely upset that it took us over an hour to bring their food. All the toddlers were no longer hungry and picked at the food we encouraged them to eat. That was very upsetting.

A BIG DISAPPOINTMENT!!!!!

Love the wide variety of breakfast options here! Decided to go with the white chocolate peppermint hot chocolate on a cold morning, and it definitely hit the spot.