Caffe Latte Espresso and Gifts

Good coffee and friendly staff! Just go there you won't regret it.

I went with my family to Seaside, OR last Friday and the first lady that helped me at the Caffe Latte shop was extremely friendly and welcoming. After leaving the coffee shop and heading towards the beach, my daughter dropped my iced chai down a case of stairs and the entire cup split in half so I just wasted $4 on a drink I only took one sip out of. We hung out at the beach for about an hour, and I figured I would ask the Staff at Caffe Latte if they could remake my drink due to not getting any besides one sip while in their shop. I realize it was not their fault that my daughter dropped the drink, but since my family and I were just visiting the beach for the day, I assumed they would remake my drink just due to good customer service in hopes of keeping a returning customer when visiting Seaside in the future. The same lady that helped me before was no longer there, instead it was a new girl and guy working. The girl responded to me, "You'd like us to remake your drink and you pay for it?" I responded, "No, I am asking if this can be comped because I didn't actually get to drink my drink your cup split in half when my daughter dropped it." She said, "No." I responded to her that Starbucks would have remade it in order to provide good customer service to their customers. Her response to me was, "Well, Starbucks has a lot more money than we do!" I just walked out of their shop at that point.

Although the first barista/cashier was very nice & friendly, due to the customer service I later received, lack of awareness for assisting your customers in a friendly manner, and a rude response to a first time customer at their shop, I will not be returning to this coffee shop during my future trips to Seaside, OR and will tell my friends how I was treated if they are planning on taking a trip to Seaside as well.

Customer Service is lacking. The woman who was making drinks was very rude. When the drink was made incorrectly and was a quick fix, she gave us the attitude as if her day now has been Inconvenience by it. Do yourself a favor and go to the coffee shop by the Kite shop. Customer service and coffee is both great!

My favorite coffee shop in town. Great coffee and the nicest staff. very knowledgeable staff and a lot of snack options for any diet. Retail items to buy are super cute.

Our favorite place for coffee when we're in town. Friendly service and the coffee is superb. I drink decaf and it is always good here. The shop has interesting kitchen gadgets and coffee/tea mugs.

Didn't buy any drinks there but the staff is incredibly kind. I dropped my son's binder and they offered to wash it, I went in to get some pennies so my wife can continue her squished penny collection and the gal refused my quarter and gave me 10 shiny pennies.

Nice little coffee shop in the carousel mall. Full of whimsical coffee cups and kitchen Knick knack’s.

Waverunner's are amazing! I had a caramel vanilla "frappe" I wanted more. Ladies were nice and service was quick.

Wife says coffee wasn't any good....sorry.

Not the best coffee ever, but the employees were really sweet and quick.