Singer Hill Cafe

As first time customers we were confused about how things work and had an average experience. We think it is a nice place overall, but has room for improvement. Our suggestions/experience:
* The ordering counter looks like a coffee take out spot - so we bypassed that and wandered into what we thought was the restaurant itself. No one said anything to us, and we finally asked a staff person how seating worked. He gave us a funny look, pointed to the coffee area and said to go order there. So we did. This took a few minutes and now we were in the back of a line about four deep.
* We wanted to order breakfast and the breakfast menus were up. There was no time designation on anything as to there being a start/stop time for breakfast and lunch. When we made it to the ordering counter and tried to order breakfast items we were told they stopped serving that at 11:00. It was 11:04. So. A sign or two noting the switch would be good. Also. Really, after no direction as to how it works and standing in line, we still couldn’t get eggs at 11:04?
* We ordered quiche and avocado toast. The quiche had good flavor but was unbalanced in temperature-some parts warmish and other parts cold. The toasted bagel was good as were the pickled onions. The avocado and the egg were very bland.
*When we ordered, no one told us we had to wait for our coffee and mimosa (and water) at the coffee station. We left to look for seats and heard someone else say something about drinks. We asked the same staff person we talked to before and he said we had to go to the bar and get the drinks ourselves. Odd for a restaurant.
*When we ordered it was required to pay ahead of time, including the tip. That is awkward when we haven’t actually had a chance to see the quality of the service yet; makes us not want to leave a tip. And, as there really isn’t any service (you take a number, get your own water and your own drinks and seat yourself) it doesn’t seem correct to request a tip. Especially as, after delivering the food, they never came back to check or see if everything was alright.
* All in all, maybe it’s three stars. Maybe two. It has potential to be more; just needs a bit more attention to detail, and to the patrons.

The lady who made and gave us our food was so nice and sweet! However the lady who was at the register and gave us our drinks unfortunately wasn’t. She messed up our orders, gave one of our friends the wrong drink with no oatmilk (she’s lactose intolerant). The woman at the register was also rude to my other friend when she asked about where her drink was, then once she realized she messed up our orders she continued to be rude and not give us the other drink.

Great quiche and chai latte. Prompt service. Peaceful and relaxing seating area. Nice to support local businesses.

The food isn't fast but this place has great quality ambiance, food, and coffee. They have an indoor vertical garden, fascinating local art and plenty of room to sit an enjoy yourself for a while. If I lived nearby, I would be a regular here.

The food was delicious and the staff were friendly and awesome - also really like the general vibe of the place! Would give more stars if I could!

Great atmosphere! I love the plant wall. Delicious yogurt parfait!

Best latte's and scones I've ever had.

So excited to have an affordable cafe in the neighborhood again! We went today and it was great. Can't wait for the sun so we can enjoy the patio! The chef was very friendly and service was great. Best latte in OC by far! Would love to see them make more of the food in house, but that will probably change with time!

We’ve never had a bad experience here. The food is awesome! The coffee is epic and everyone is very friendly!

we both really enjoyed the coffee, good quality and super smooth, I had an Americano with just a splash of almond milk. I wish there was table service for the coffee, because carrying my cup to the table I spilled on the saucer so I was just tripping coffee on myself every time I took a drink, first world problems. My guest ordered food and wasn't as happy with it as she usually is, today may just been an off day. I would love to come back again for coffee and food and change it to a five-star.