Black Rock Coffee Bar

Always kind and they do a great job. What more can I say.

I love these guys! First off their customer service is great, their always super friendly. Secondly, they go out of their way to make sure your drink is how you want it, especially if you want something more healthier. You guys top off dutch bros by a long shot!

overall a really good place to get your morning (or anytime) caffeine boost! staff was friendly and attentive, they had my drink ready in no time. just the way i ordered and delicious as always!

I went here three consecutive mornings and dealt with the same young blond girl with glasses. She always seems to spacey and unable to be vivid enough to hear your order like she has been up all night doing Molly. Each interaction I felt unwelcome before even her asking my order then she kept getting it wrong to which it felt intentional and I don’t even think she put coffee in the drink she has to remake out of spite because she can’t listen long enough to get an order to which she then makes the pregnant woman do everything because of her her inability to practice healthy professionalism and humility. Toxic work space and customer rapport. Tempted to buy the franchise to give people better service than that.

Super awesome and friendly crew! Had great suggestions on drink flavors when your new/don't go often. Pricing was good cheaper then expected.

Highly recommend ♡

Great customer service! Always very friendly and you build up points for free drinks very quickly!

Really disappointed with the customer service again. Figured the first few times it was maybe a bad day someone was having in the ☕ shop...after this morning I won't be back to the Keizer location again! Sticking to Lancaster Black Rock where I am treated like a human. Going to lose another customer to someone's poor attitude and judgyness. Sad!

Horrible customer service at Keizer Black rock location. Me and my sister went through and order the same drinks that were made wrong. We came back through to see if they could replace it. She knew who we were because by we literally just came through. Was being SO disrespectful and rude when we asked, she rolled her eyes, and started raising her voice when we said it didn’t taste right. She then went to her coworker and we heard her gossiping(she wanted us to know she was it seemed because she was extremely loud). Towards the end of the 15 minute horrible ordeal, I asked politely for her name and it was Emily. Really sucks because the Keizer black rock location is my main stop coffee shop.

My wife and I frequent this location, solid drinks and we love the staff. You guys always make our day special and we appreciate all you do.

Amazing customer service. There were quite a few cars in line ahead of me but the line went super quick. I had a caramel Blondie it was excellent