The Mocha House - Downtown Youngstown

This was my first visit, and it did not disappoint! They were pretty busy when we went, but the lady was nice when she brought out our food. I ordered a plain cheeseburger, and when she brought it out, she said it is usually served with a pickle spear. She didn’t bring one because she saw that my burger was plain, so she thought I wouldn’t want one (she was correct), but she could go get one for me if I did. I liked the thought she put into that for me! The cheesecake was delicious!

Update: my second visit, my husband and I tried the Oreo and chocolate mousse bars. They were good, but they are soft cake in a hard chocolate shell. If it was soft chocolate, it would have been better, but it was a weird contrast with the soft cake inside.

Very open atmosphere with a professional flare of the bakery and menu. This is a locating for any caffeine/coffee fanatic.

They served me cold food and when I called they offered to replace my $50 order with a cheesecake this was months ago and when I went in today the lady argued about whether it was a slice 9r an entire cheesecake then the sister of the owner goes "well since you didn't come in in enough time sounds like you forefit the cheesecake" well lady if you knew how to cook fresh food or read your own handwriting then we wouldn't have been in that predicament in the first place.. it's no wonder people don't go here anymore the owners are always there and their customer service sucks! The food is terrible too. Go to Boardman or Warren this location is absolutely terrible! Consider yourself warned ⚠️

Never again. The owner made me feel so uncomfortable and unwelcome. I spent nearly $20 for a simple sandwich and drink. I ordered ahead and planned to take my order to-go, but I decided last-minute that I would just have my lunch there. I grabbed my order and took a seat. It wasn’t five minutes later, the owner asked to bring me a plate (as opposed to the to-go container). While I appreciated the gesture, I just didn’t think it was necessary and politely declined. He was noticeably infuriated by my response (stormed off while shaking his head and mumbling). He disappeared around the corner, and I heard a door slam. I was confused, upset, and embarrassed. So, I will never go there again. It’s a shame because I work downtown and my office loves Mocha House, but we will pass from now on. ✌️

Food and coffee is great and often surprising in its inventiveness.
The desserts are of course amazing (scones being an office favorite) and the staff is invested and wonderful.
I have people who only visit biannually ask if we're going to Mocha on every visit.

Friendly staff, lovely atmosphere, fair prices. Excellent cheesecake. The roast beef mario melt is my favorite. Not the best espresso based drinks, not always as hot as they should be.

I personally will never go back to the Youngstown location ever again. The manager, or who ever the older man is, will harass customers if they bring in ANY outside drinks or snacks even if you buy something from the restaurant. He has done this multiple times. If you do need to bring in anything i.e. drink/certain food because of an allergy or what have you, I suggest choosing a different restaurant to be at. Because what will happen will be you are going to be pestered into discarding what you have. They might have good food, but it’s just not worth the headache. Horrible customer service hands down from this man.

Burger was really good an filling. The fries reminded me of when burger King used to have amazing fries. Very good place to hangout. Didnt bring my laptop so not sure about wifi.

I absolutely love all of the mocha House locations! I had my first visit at the downtown Youngstown location today. The staff was absolutely amazing! The environment was super clean and friendly. Go check out this location 🙂

Hash browns had absolutely no taste and the texture was mush. Omelette had no flavor no seasoning whatsoever. It came with salsa but they put it on the inside and it was only on one end. The food could be good maybe the cook was just having an off day. The service was good the people were nice. The food was not up to par. I believe the owner came over maybe he was the manager I'm unsure he didn't introduce himself. Asked if he could get us anything else and when my fiance said she wanted hash browns and how she expected them he just walked away. I didn't understand that. I'll give them another shot because of that atmosphere, the waitress, the cashiers.