Triple Moon Coffee Company

It really pains me to leave a bad review because I’ve been a customer for years but my last few experiences have been really distasteful. Not only is their food over priced considering they use microwave bacon and charge $8 for a pb&j but their costumer service really shocked me today. I called about the cost of our food and she explained why it was so expensive for 4 sandwiches, I accepted and ended the call only to find she over charged us for things we didn’t even get. Our sandwiches were cold, our bacon was floppy and rubbery, we were missing the extra sauces that cost us extra money. We asked for well done bacon and somehow got charged for extra meat? When I tried to call her back they ignored my phone calls. I tried to call back a few more times and started getting sent to voicemail. I am all for supporting local businesses but not local businesses that treat local people poorly. I’ve supported this coffee shop for years even over paying for cheaply made food but I guess we will be better off going to McDonald’s from now on. what a shame :(

Great service, very friendly and warm! Had the white mocha latte and it was delicious! The prices are more than reasonable. It's decently spacious too, yet still retains that home sweet home kind of feel that all great coffee shops need to be successful. I could easily see myself losing hours upon hours in there getting some studies in. They do have free wifi as well like any coffee shop should.

Always awesome. I've been getting the large iced coffee all summer for 4 bucks. It's actually 3.50 with the change in the well deserved tip jar lol They also put some whipped cream in a little cup and a tiny water for my dog which is extra awesomeness.

What an excellent local restaurant! Amazing food options with great portions at a decent price! Their teas are super amazing hot or iced. Helpful friendly staff if you're new and unsure on what to get as well! Great vegetarian options!

Great atmosphere, fantastic drinks, terrific staff, and decent to delicious food! Family and I went in there for breakfast and coffee/drinks. The breakfast was okay. My son claimed his lunch the week prior was delicious. The staff there looked a bit overworked dealing with a early morning rush from a local soccer tournament, but they seemed to handle it well.

Great food, great service!

My husband and I come in quite often when we're in town. Saturday evening we stopped in and the girl working charged me almost $9 for a mocha frappe. I asked why so high and she said they charge extra for whipped cream and chocolate drizzle??? Almost $2 for whipped cream and drizzle? She then made the comment that they're a small business and they have to charge those prices. She talked down to us and acted better than us and for that we'll not come back. This was a great business but it customer service lacks! Maybe she needed to buy more blue hair dye! I hope she was able to afford it!

I love this place. I grew up in Middletown when downtown was a mall. We never really had a cool hangout like this to go to. I love seeing downtown continue to develop and small businesses invest there. I don't get back but maybe twice a year, and I always make a point to spend at least one morning at Triple Moon. I hope it stays here forever. Super nice staff, mixture of cozy seating and tables/chairs, big private rooms and great coffee.

An incredible local coffee shop that is big on flavor and charm! I don't live in the Middletown area anymore, but anytime I make a trip up there, I make sure to stop in for some coffee and food! I've never had a food or drink experience less than excellent, and every employee who has ever served me has been friendly and helpful! Kudos to Triple Moon for being such a great shop!

Overall the aesthetic of the place looks decent. When it comes to coffee at a coffee shop, this place sucks. The espresso always taste like burnt Folgers.

This sounds pretty harsh but I’ve been here multiple times and it is very inconsistent. I typically love local shops, but try somewhere else if you are in the area.