Gloria Jean's Coffees Great Lakes Mall (Kiosk)

All the employees are really nice. Jennifer the manager, heard me coughing while I was drinking my cookie chiller. She was so nice, she came over and gave me a cup of water. That was great service ! It was nice of her to fo that. She was patient with my order since I wasn't sure what I wanted.

Hate to leave negative reviews, however wanted to compare my 2 espresso machine shots to theirs. Ordered a double and was very disappointed. Shot was extremely bitter. Most likely overextracted and or beans ground too fine. Guess I was expecting more from people who make it all day. Besides product the place was clean and emoyees were friendly.

For some reason there was no option to post pictures with review.

I went there a few days ago and was standing in line for about 10 minutes. The person in front was giving their order to the employee when another employee who I guess was blind bypass me and was asking the guy behind his order. I guess it's for white people only. Very sad you all are like that. Very upsetting and when I get back to Florida I will get in touch with a group that will handle this properly... You all dont even deserve 1 star

I visit almost every day, and the staff are always consistently pleasant. I love all the selections of coffee and teas. The sugar cookies are also yummy. Thank you for great experiences to help kickstart my day!

Jackie and Eric know what's up. Delicious coffee, great service, overloaded with options. Frozen drinks tend to be too sugary for my taste, but you can always ask them to use less syrup or powder.

I can't believe I walked by this place for years, and put up with drinking exclusively Star Bucks.

This place has so many unique and delicious flavors that I haven't had one I didn't like. For a 'picky' individual, something like that is hard to find. In my opinion you can't go wrong with the Red Velvet or Pistachio chillers. Hell, you can't go wrong with any of it.

Needless to say I have not visited a Star Bucks since. 5/5 It is a mandatory destination any time I visit the mall.

My son enjoyed his iced coffee a lot! Staff was nice about recommending something he would like!

I love this place. Their ice coffee is do good.

their s’mores cold brew gave me the worst headache/ nausea. I didn’t have an appetite the rest of the day and it made me extremely shaky and dizzy. That was my only negative experience there, though.

Everyone who works here is always really nice and always gets my order right. I've been going here for over 10 years whenever I go to the mall. Awesome coffee and lattes!