BIGGBY COFFEE

After ordering my dirty chai, the staff was kind enough to allow me the time do my taxes, walk over to the BMV to get my license renewed, return a podcast to the library, and take my dog on a walk! Most places these days try to get you in and out quickly. This place gives you the time in line to have a chat with every family member you didn’t know you had! The coffee is solid though.

I’ve had a bad experience the last 3 times I’ve been there. The lady at the drive thru always has an attitude, rolls her eyes when I ask for anything and acts like she hates being there. I understand having a bad day but it’s very unprofessional to take it out on your costumers. I hope this company finds someone who makes going through the drive thru pleasant because the coffee is great but her attitude ruins everything. Until then, I won’t be back.

I stopped here tonight for my first ever visit around 5pm. Service did not disappoint and my hot coffee was great! Love that there's some doggo pictures inside too on the ceiling lol.

Keep up the wonderful work! 😊

Thank you for stopping in and giving us the most delicious cold brew coffee's and sparkling water at our office. How did you know we needed a little pick me up?!?!?.

😏Called to ask if the sugar free options are sucrolose based or erythritol based. Important when I buy coffee with out the sugar. This gal answered and was not knowledgeable and rude. 🧐Manager hopped on an answered me quickly said it’s sucrolose. Won’t be coming here. I thanked him for answering me quickly and told him that she needs to be trained with these types of questions, but hey you can’t be trained in customer service cause that is something one should already have.😔

The BEST coffee joint I’ve ever been to!! The staff are always super friendly, and the coffee is perfect. The price is similar to Starbucks yet a MUCH better experience and quality of coffee. Please open a Biggby in Stow! The caramel foam cold brew is amazing.

Today was my first visit to BIGGBY Coffee. I didn't know what to order. The Batista who helped me; was very helpful and kind.

She asked me what flavors I usally get. Based on my answers; she made a recommended the Tan Line Latte!

Drove an hour away just to try it I got the sweet dreams latte ( mocha and butterscotch) and frozen butter bear latte. My boyfriend got the banana berry smoothie and we got pumpkin spice latte for his sister. All the drinks were really good. A little pricey but yummy.

Absolutely love Biggby. My wife and I get it almost daily. We have tried everything on the menu and are pleased with the experience every time. The consistency and quality are unmatched. Highly recommend supporting this business.

I ordered for my dad and when I dropped it off, he had the wrong sandwich and it was cold. The girl at the window tho was absolutely the sweetest. Her name was Baylee and she was so cheerful. I'm disappointed because my dad didn't get his right sandwich and the sausage was cold but your staff was very polite.