Crabtree General Store & Coffee Vault

We are new in town and have falling in love with the Crabtree General Store and it’s wonderful staff!! Thanks for your great service and friendly demeanor!! #lovingfranklin Deb and Robert

Went by at 3:30 pm on Thursday. Drive thru was full and people were standing in line. Only one employee working. She was running as fast as she could go. I just started working nearby and would love to give this local business a try but they need more help. People were leaving the drive thru and 2 other people walked out from inside because the poor girl working just couldn’t keep up. I know it’s difficult to find help right now but I’m sure there a high school student who would love to work at this place after school. Just in the 20 minutes I waited 3 orders were lost.

Clean, friendly, and welcoming store. We got a few gifts to bring home for family and ice cream cones for us. The best fresh made waffle cones!

I’ve been in for their ice cream as number of times and the prices for it are fantastic considering what you get. I don’t know about the coffee but overall I’d have trouble calling it a general store if I were running it simply because they don’t have a lot of stock. The staff are always friendly though and I will be going back. I’ll update when I get coffee.

First time visiting this establishment, cool atmosphere, friendly staff, nostalgic setting. Prices are/were reasonable. Awesome coffee!

Nice little store with coffee and ice cream and cute candies and the employees were super friendly and nice.

Went to Crabtree first time today. Used the drive thru I was greeted with AMAZING CUSTOMER SERVICE. I explained how I didnt know they were there but when I dropped some hikers at 76. I saw coffee sign. I came to the window was greeted and asked what I would like and if I needed any assistance for being my first time there. I ordered a hazelnut latte and it was seriously amazing. I am definitely a customer from now on....especially since I drive Lyft and Uber around the area. KEEP UP THE ENTHUSIASM AND YOU ARE GREAT. THANK YOU.

Cute place. Decent coffee. Good customer service. Love this town.

We love this small town coffee shop. It is where I meet my best friend twice a week for a good cuppa and conversation!

You don't see stores like this anymore. It's a fun experience all around. I highly recommend stopping in and browsing their selection of old fashioned candy.