Bluestone Lane Westchester Coffee Shop

Terrible customer service. Mediocre food. The coffee was good, but I ordered mine with vanilla and there was no sweetener at all, so I’m pretty sure they didn’t add the vanilla syrup. I also ordered the egg and greens croissant with no mayo. They put the chipotle mayo on it anyway. I had to walk all the way back from my hotel to get them to fix it because there’s no phone number that connects you with the location. They made me another one and comped avocado spread, appreciated that, but it wasn’t worth the overall experience. It’s very greasy. I only ate some of it. My boyfriend got the loaded avocado toast and wasn’t impressed. The blueberry muffin had a great flavor but was somewhat dry… enjoyable, but make sure you have something to wash it down with. Overall not great customer service experience if you expect to be greeted and treated with a smile, and be able to connect directly with staff. And the food isn’t worth the price to me. High expectations based on how good everything sounds and looks on the website, low delivery overall.

Terrible food. Add-ons completely ignored as usual. Regular bread instead of gluten free. Looks like someone took a bite of my toast. I also ordered delivery few weeks ago and got the wrong order and I didn’t get a refund of price difference compensation.

Terrible. 3 people arrived after us and were served first. They accommodated our order until the others left. Too expensive, the croissants were not fresh and the cappuccino had only foam. I do not recommend it. If I had known, I would not have left a tip. I wasted 24 bucks.

Avocado toast is amazing! Worth the $8! The cappuccino was very strong but very good also $4. Although the waitstaff was very friendly and efficient, I Took a star away for the check out process which is an iPad (Revel) and pressures you to add a tip. Your choices are $1 and up as well as "other". I did tip, but I also sat down at the marble bar expecting them to wait on me, which they did. I refuse to tip someone for doing their job, but I do feel that if someone waits on you a tip is appropriate. Also, the stools at the counter leave a lot to be desired when it comes to comfort.

This place has good food and great coffee. Their traditional macchiato was delicious .

Love everything about this place and what it is about. Although its a chain.. it makes you feel like a local coffee shop in your neighborhood. Great Coffee, Sustainable, and Awesome service. Ask for Joseph, great service and willing to help customers. 10/10, will be back.

I’ve had the best treatment ever while buying a coffee and donut. The kind cashier Joseph helped me choose the right coffee and what kind of donut best fitted my appetite. He had lots of patience and even remembered my name the next time I went there! 10/10 would recommend.

Terrible cafe, never had this bad experience before.. everything we ordered, the answer was “sorry, we are running out of ingredients”. Finally we ordered 3 salmon spinach salads , paid for them and to our surprise we only got greasy, rotten spinach without salmon .. when i got back to them, they said sorry, we are running out of salmon .. really??? We were charged for it, but never were told that salmon will not be there .. after some debates the girl told us we will get partial refund.. one month passed - still no refund

Great coffee place. I am an espresso drinker and I also work here 😊 I recommend Bluestone’s single origin option as an espresso. And their version of a cortado called a magic. It’s a a complex fruity flavor without the sour. Ask for a sprinkle of coco powder and cinnamon.

Went for a cold brew and croissant with my husband. after paying, I was told there was no more cold brew and I would have to wait. Eventually I ended up leaving with a croissant and no coffee. Ridiculous! Never going back.