Ugly Duck Coffee

Espresso shots were extremely burnt, and the drinks are WAY too expensive to have burnt espresso. I got the snug, and it was a solid 4/10, which would be fine if it was 2$, and not 5. My wife’s latte came out watery and burnt which overwhelmed the taste of anything else in the Latte. Like, I get that it’s cool and trendy here, which I would readily admit the atmosphere is on point, but I get coffee to drink it, not just to sit inside a cool building.

Adorable little coffee shop. Coffee was good. Tried flavors that I haven't had before.
Friendly staff

The place

The place is really nice. Very bright a great place to work or just hangout and drink coffee. One thing to be aware of though. The area is under construction so getting there can be a pain the road was closed so I had to detour around to get there.

The coffee

I love that they have special drinks that are what I would like to call "experimental" flavors that you wont find and most coffee shops. Like The Snug which had Espresso, Maple Syrup, Fee Brothers Molasses Bitters, Steamed Milk in it. Pretty cool for locals since it was my first try I went with a staple the Caramel latte. It was good they make their own sauce which I love. It wasn't the best I have ever had but definitely above the fray.

The verdict

I really like this place I hopefully will be able to get there in the near future. For all you coffee drinkers who like to try new stuff you will love this place.

I visited this cafe for the first time today. I typically order espresso when I stop into cafes for a pick me up. Nice folks, modern ordering systems, but the espresso was truly awful.

WORST customer service I've experienced in NY. The woman taking my order asked for me to wear a napkin over my face, I refused because it's my body my choice. She rudely stared at me for the rest of the time I was in without saying a word. I expected people at this business to be tolerant and accept people the way they are and the way they think.

If you're a free thinker, they don't like your kind here. If you like communism, you'll love it here.

Currently best espresso place in Rochester. Their shots are nicely different from those of the other coffee shops in town. The space is small with simple & elegant interior design. No wifi. This is my current favorite in Rochester.

The staff are very warm and welcoming, and the coffee is good. I liked that they had a board with a lot of material on things happening around Rochester.

The only issues I had with the cafe was the limited selection of coffee we had to choose from. Also, it's not the greatest place to sit down, have coffee and chat with a friend (without feeling like you are distracting the person you are sharing a table with) as there are few 2-4 seater tables available.

Really cute shop. Chill staff. The coffee is good but I really love their merchandise haha. Whoever designed their products did a fantastic job. Definitely would be a go to spot if I lived in the area. My friend even got her beans grounded to take home as a gift for her mom.

One of the best espresso's I've ever had, hands down. I know there's a combination of things that make a good shot, but on the other hand, there's a combination of things that make a good shot! Very well done, full of flavor at every sip!

These folks have some of the best coffee in Rochester, super wonderful staff, are taking COVID precautions for both staff and customers very seriously, and just in general are amazing.

An absolute go-to spot if you're looking for an espresso drink, cup of coffee, or a snack!