The Coffee Connection

Excellent place to go and do work or meet up with friends. The owner is super kind. The hours are kind of difficult sometimes and the upstairs could use more power outlets, though

Great food! Great coffee! Excellent customer service. Very pleasant atmosphere.

Beautiful drinks, amazing people. Was pretty quiet when we came in, so perfect for a book and coffee date.

Coffee Connection is under new ownership in a bright, cheery new location up from the movie theatre. If you haven't been in a while, it's def worth a trip. The coffee is better than before and the homemade baked goods are delicious. The front of the shoppe is opened up during the nice weather- great spot to chill and enjoy some java!

The Barista was very friendly I had a peanut butter latte that tasted great! Even though it was peanut butter and cocoa it wasn't too sweet

The new location comes with new, difficult to read menus, and a rather confrontational energy when/if you have to ask about what you can't read.

I ended up feeling very anxious by the unexpected aggression, and with an overwhelming desire to leave as quickly as possible .....without a coffee.

I went to Riverwalk coffee instead, where I was met with amazing customer service and atmosphere, and felt welcomed, and able to order without feeling overwhelmed/attacked.

There's a cute coffee shop in Oswego! Who knew? Service is great. Ambiance is amazing... upstairs there are windows over looking the river. Food is pretty dang good.

Great lattes, great location, and excellent place to relax! For the location I'm impressed how quite it stays inside.

Reopened in a great new location next to the Oswego Theatre. Should do well given the location. Extremely attractive interior with a few seating places inside, and several tables outside in a hooded vinyl area (esp. good during covid). We saw that they had a fire pit at one of the tables (was it two?). So really a great vibe.

Not perfect because at just before 3 PM the coffee (from a vacuum pump we think) was tepid at best. This is basic black coffee. Coffee is in their name and should be perfect. And for most people, that means HOT and not weak. Once you put cream and sugar in it, cold, and was not strong to begin with.

As I have owned a coffee shoppe, I understand some issues that the employee (almost certainly not the owner) might not have gotten. Vacuum pots need to be 'rewarmed' after they have cooled. So you take out the cold coffee and rinse with warm water and put hot water in it (as hot as possible, boiling is best) for upward to a half hour to hour and then dump and put in fresh coffee. And coffee should be fresh. My thinking is: old vacuum pot or more likely this is the same coffee served all morning and now customers have slowed and same coffee left over. I asked if the coffee was GF, and the barista didn't know.

There are several places around there that serve coffee, so there is competition. The other place, one half block distance ALWAYS has perfect coffee. And home baked goods, so you don't want to lose customers over something as easy to fix as HOT strong coffee.

My tea was hot enough. So all good there, but an inexpensive brand, so what's not to mess up?

Now, this is the important part. I use to go to the original location Coffee Connection on Water Street for years and three different owners. NEVER had an issue like cold coffee. And I spent hundreds of dollars there in a year for twenty years!

Not certain I will return at this hour to this location but will see if it's better when the owner is there. Or I'll just go around the corner, even though I wanted to give the new cheery location my business.

IF decor and location is your #1 choice, nothing else to say negative of the place. CHARMING decor, and very upscale. I suspect my experience may have been isolated, but I'll hafta spend an additional $3.00 plus to find out.

Great coffee, great vibe, great service. 10/10 all around