Elmira Tea & Coffee House

Love. Comfortable, so clean, staff excellent, great parking accessibility (Elmira is charging but only 25 cents). And last but certainly my favorite part, is the coffee is AMAZING. Good job Etch!

Warmly decorated and all-around beautiful and inviting ambience. Very spacious and comfortable seating. The coffee is “different” but apparently it’s just me (and my daughter), judging by the reviews. If competitive food options are offered I think this place will be around for a long time. (This is more a place to get a hot drink than fill up your belly). I love the concept of employing individuals with disabilities and hope this wonderful and deserving Elmira gem develops more keys to lasting success.

Its 7:30AM on a Sunday morning. I went to get my home-made cold brew to find out that we forgot to make it last night. I frantically looked online for a non-chain coffee house. Every other one that i have heard of was closed until 9AM. This was the only one open.

When i got there there were more syrup types than expected i had to call my wife to get what one she actually wanted. She tried the new blueberry one and loved it. I always get straight black...and i loved the taste. I was only 1/8 into a 16oz cup before i could feel the effects.

They do not dilute the coffee with putting a ton of ice in it. It is the proper amount of ice to make the drink cold, not skimp on putting less coffee than ice in it like..... ahem....Dunkin Donuts. It has a very strong flavor.

The atmosphere is homey. A couch to one side and tables to the river side.

We have been looking for a decent coffee house near us and finally i think i found it.

I have come here a few times, as I work twice a week in Elmira. The first 2 times, were good, as they use Gimme coffee for their espresso, and I like Gimme Coffee (since I live in Ithaca). The barista was friendly and made me good drinks.

The last three times I've been there it's been a cluster****. There is a new (could not be new and I never ran into her) barista, who does not make for someone I would want working my coffee shop. The last three times I've been there, I've walked into an unmanned counter, and have had to stand waiting for 10 minutes because of whatever reason (bathroom, doing the closing procedures for the day early, etc). A cafe should never be unmanned. Not only is it a security/loss/liability issue, it's unprofessional to have a customer waiting 10+ minutes to even place their order.

One time when she finally strolled in she exclaimed in a frustrated/angsty manner "Oh Gaawwwdd" when she came in with three people now waiting to order.

Now lets get into the coffee. After such a long wait, it would have been forgivable if the drink was great, but it wasnt. This one particular occasion, this person made my cold brew frappe that I ordered with caramel, without any caramel. And my wife ordered an oatmilk mocha, and she got her drink with the cup only 3/4 full, and the milk although hot had zero texture. There was also no chocolate in it . My wife isn't a "Karen" but she does know coffee having been a general manager for a big local coffee shop for almost a decade.

The "new" barista seems to put more effort into her rainbow eyebrows than she does into her customer service and her coffee beverages.

So although I liked this shop before, these last 3-4 times have killed it for me and I won't be coming here anymore, due to the lack of anyone behind the counter for 10+ minutes, the general attitude, and the bad (lately) drinks.

Gave 2 stars, because it is a nice, clean and calming space. Very well designed and put together....but the atmosphere is only part of a good coffee shop. Customer Service and the actual drinks you're making and serving trump the vibe of your place, and thats been missing.

Actually was headed down the street to downtown grind while my car was being worked on, didn't realize they were closed on Tuesdays. Ultimately it was a pleasant accident. Service was awesome, store was clean and welcoming, and the coffee was excellent. I'll be going back

One word: Balance.

We stopped in for the first time. Remarkably clean and fresh. The seating was comfortable and inviting, and the drinks were more so. The owner was delightfully obliging and accommodating for a specially requested cold tea normally served hot. Then I went back for the hot. Delicious espresso, wonderful flavors that blend together. Perfect tea. And a creamy steamer that made me realize hot drinks shouldn't be ignored just because it's summer.

A sweet reprieve in the chaos of 2020.

Loved this cute shop!! Great for a casual business meeting! (Which is why I was there). Was upset they closed at 3 but now have extended their hours! Makes me excited to go back because now they will be open!! Cold brew is amazing and Hannah is my fav barista!! ❤️

Quaint and relaxing. Clean with proper cleaning of barista tools which is always lovely to see. Got 3 drinks, iced cupcake latte, iced ginger green tea, and a cocoa steamer. Absolutely delicious. Latte wasn't too sweet and not too bitter. Great balance. And the sprinkles were the icing on the cake. Not normal sprinkles. The three drinks being incredibly enjoyable and note worthy to write home about made my day. Silly that a couple drinks could make your day but it made me so excited. Also, Trevor, who was our barista was experienced and cute. Will be coming back, definitely. I recommend it anyone visiting the area

My husband and I were looking for a place to get some work done, and this was a nice, clean, chill place! I tried the banana muffin, which I really enjoyed. It was not busy when we were there on a Tuesday afternoon. We would go back!

The mocha is incredible and the brownies are a delight! The staff is friendly, courteous, and very helpful. A beautifully designed space, with delicious coffee, and a welcoming atmosphere, it is a perfect addition to Downtown Elmira. I highly recommend a visit to Elmira Tea & Coffee House.