Baskin-Robbins

The worst customer service I’ve ever had. All the girls working there were rude and unprofessional. I would never go back!!! Such horrible service! They should definitely take notes from Bahama Bucks down the street. The whole staff should be fired. I Went to Bahamas Bucks the night before, right at closing time and had the best experience with the entire staff.

Drive thru was quick. Don't miss seeing this alien 👽

The two young ladies were doing a wonderful job. I would like to apologize to them if I upset them in any way by confronting their rude customer. I would not stand by while the rude, entitled woman on her phone berated one of the employees because she didn't like the coffee she was served. It was important enough to her to reduce the young woman to tears, but not enough to get off her phone and engage with them like human beings. I hope she was the last horrible customer you had today, and I hope you all realize that you do not have to take abuse from anyone, ever

Love a good Baskin Robbins ice cream stop!! They had my favorite daiquiri ice! So thankful they took out all the artificial food dyes out of their ice creams, my kids can finally have the fun stuff!! Thank you!!

So disappointed in my interactions today with BR. No bubblegum ice cream. Ok no problem but was then told it was the lazy night shifts fault. They were too lazy to bring it out. Another employee spoke up and said it is standard it’s always supposed to be stocked. And the first employee replied… Tell her we sold out of it!!! We are supposed to have it in the case. Lastly, I asked for a taste of another ice cream since bubblegum was unavailable. After using the taster I placed the tasting spoon in the cup on the counter. Only to be told “those are tasting spoons I just contaminated”. I apologized immediately and mentioned that in Albuquerque… The cup is available for your tasting spoons. She pointed across the room and said at this location they use the trashcan. The challenging part is… Why would I ever grab a tasting spoon when I can’t reach down and retrieve the ice cream. It just didn’t make sense. The final piece that got my goat… Is she commented “at least they weren’t as many clean spoons in the cup as there were with the last customer”. Rude staff of two onsite….barking, rolling eyes and attitude. Not up to standard. Trying to relive an old memory… Gone bad. Grin! I love Baskin Robbins in other locations but probably wouldn’t visit this location again. Management needs to take a look.

I asked for donuts and apparently they didnt have donuts. So i asked for drinks and the lady who was taking my order was annoyed of my requested.

This was by far the worst Baskin Robbins I've been to.

31 flavors?! The ice box that holds the ice cream was lucky to have 19. Half the freezer had empty spots for ice cream container flavors.

Staff wasn't friendly.

The up side was a Dunkin doughnuts was attached. However I'm Leary as to even they had any kind of selection.

Fun place to stop along our alien themed adventure. Just felt the ice cream area was a little neglected. Tubs of ice cream were sideways. Other than that staff was friendly and we got to eat dessert by an alien!

I'm giving it a 3 because apparently the (I'm guessing) manager can't speak to her employees. She has to tell at them. That's not how a good manager should be to her employees. I really don't believe that I will be returning to this place. Because of her, because next time I will not stay quiet..

The worst place to go for a birthday cake. People cant follow simple directions. Called the manger. Didn't really solve the issue.