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Amenities

  • Drive-through
  • Takeout
  • Dine-in

Undergrounds Coffee NM Reviews - 80

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Bibiana Moriel

It was $25 for a tea, a red bull, & 2 bagels. Not worth it. I asked for easy ice. Twice. They gave me a cup full of ice. 2/3 of my “drink”. Ice. One person took my order and another person gave me my order. But there’s also no need to charge someone their drinks and food separate. Would recommend to go to the one on grimes.

JoJo Ramirez

Friendly staff. Affordable. Service is slow. But it's better than Starbucks.

Mari Garcia

Horrible service. They employ 15 years old and they don't get the orders right and the customers get blamed for it! I wouldn't mind for paying for what i asked for but after charging me and them asking me to pay for something they forgot to charge is not right $0.95 or $10.00 its not right! Plus previously i had talked to the manager when i paid for 2 drinks and the popping pearls were bad. They didn't even apologized they just said pearls were good, basically told me too bad!

morgan pieper

First time trying this place and the man at the window was extremely sweet, incredible customer service!! Great drinks & friendly/helpful staff I will definitely be back ☺️

Tara Stanton

Best place to get a soda, energy drink, tea or coffee in town. Even better than the other location because these girls ask multiple times to ensure you get exactly what you're asking for. Endless flavor options and amazing brownies. They've got scones, cookies, marshmallow treats, bagels, muffins and a few other breakfast options so it's a good variety to choose from. This location is always faster than the other.

Lauren Pinson

Quick and Easy. The girls there even remember my order and have it ready asap. You get a punch card and every 10 coffees or teas you get a free one! The little drive through on Dal Paso is awesome

Elizabeth Pellissier

I'm changing my rating.. every time I go to the drive up on Del Paso. I'm never disappointed. Girls are great friendly and ALWAYS make my coffee how I ask for it. They introduced me to new drinks and showed me new flavors and they are all the way awesome. I love this place.. BUT the past four or five times I have gone to the other store on Grimes, my coffee was made wrong. And when I told them it was wrong they made rude smerks at me. I can say not all of the girls there are rude. Some were very nice and took my order correctly. But that doesn't really impress me when my coffee still comes out wrong. Sticking to the one on DelPaso from hereon out. I hope these new girls are as good as the ones there now. :) Thanks underground's!

Manny Gaeta Rios

It's always busy, their drive thru is always full. When you see something like that it's a good sign. They have tasty Tea's and even more awesome coffee, hot and cold. They have the best tasting drinks in the area!

Nat McCulley

The only drawback here is the crazy small location on a corner, where it's hard to get in and out of during happy hour.

The staff is very friendly and helpful. The lemonade is always delicious and their tea is always clear and tasty.

Susan Escobedo

I have always liked going to Undergrounds. Great coffee and drinks. Today was no exception. The only drawback is how long the lines can be. But that's a good sign of the quality of the business. I will be back for more

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